All About Symbian - Nokia (S60) and Sony Ericsson (UIQ) smartphones unwrapped

  #1  
Old 29-08-2001, 04:40 PM
Inertia Inertia is offline
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Guys,

I would really appreciate some help with this if any one has any ideas....

Ive had a 9210 for about 6 weeks.... I seemed a little dodgy - as I gather did all machines of this time... crashed on install etc.... The main thing that bothered me was that it wouldnt back up... gave me an error message every time. I installed updated PC Suite from the website - still the same problem. I rang nokia who explained that it was most likely a version problem with the firmware on the Nokia - so I get this updated. After a very dodgy file copying way of backing up ... I sent it off - and it returned today - all problems fixed... - I *wish*.

The machine still refuses to back up, giving the same error.

'A problem occured while backing up because the backup record cannot be assessed.'

Also I am unable to back it up to the MMC as this too crashes / gives errors.

Does anyone have any suggestions - If I cant back it up - I wont feel happy to use it - and am currently seriously thinking of taking it back and getting a iPaq - at least I know that will work!

Thanks for your time.
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  #2  
Old 29-08-2001, 04:42 PM
Inertia Inertia is offline
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OK, heres a little extra I forgot.

I have spoken to about 5 or 6 nokia help guys - and they havent a *clue*. One even told me that this was an inherant problem and that nothing could be done about it. Arrrgg!! [img]/phpBB/images/smiles/icon_wink.gif[/img]
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  #3  
Old 29-08-2001, 04:53 PM
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Do you want to get back your files to the communicator or from communicator to PC?

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Old 29-08-2001, 06:42 PM
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What kind of error??? it would help a lot..
seems that backup cant shut down all progs so you have to kill them by yourself..
give me that error code and i hopefully can help better.

Best way to backup at now is MMC because PcSuite is slow and unreliable..

Regards
Janne

  #5  
Old 29-08-2001, 08:30 PM
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Guys,

Thanks for your interest.

The problems with backing up to the MMC are that certain files are open... and, I cant find what these files are - closing Contacts and Calendar (Killing them the psion way...) appears to make no difference to this.

That said I feel uncomfortable backing up to MMC - I would really like a copy on my PC as this is the way I have worked with my Series 5.

The error I occur on the pc is the one I quoted in my first post, and this occurs during the end of the 'Analyzing' stage of the backup procedure.

Thanks again.

  #6  
Old 29-08-2001, 08:32 PM
Inertia Inertia is offline
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Yup, that Anonymous was me - just not used to using these things yet [img]/phpBB/images/smiles/icon_smile.gif[/img]
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Jason : Inertia

  #7  
Old 30-09-2001, 12:45 AM
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hi, try this

delete registry entry via regedit

H_key current user\software\nokia\nokiaconnect6\EPOCdevices

run pc suite again, run back up again.

hope this works! -dayv <!-- BBcode auto-mailto start -->mailtowhiplash@room33.comwhiplash@room33.com</a><!-- BBCode auto-mailto end -->
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