All About Symbian - Nokia (S60) and Sony Ericsson (UIQ) smartphones unwrapped

  #1  
Old 18-11-2007, 08:14 PM
neenyrules neenyrules is offline
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N95 o2 UK - Cannot Open WEB

I have had an N95 for about 5 months from O2UK, and all has been working well, until recently and whatever i do, i cannot open the Web application.

Whenever i try to open it, i get two error messages.
First one reads as Application closed: !CookieServer USER47
Second one reads as Application closed: Web USER 42

V11 f/w, no update available yet. Anyone got any ideas?? If i reinstall the current F/W, will i lose anything??

  #2  
Old 18-11-2007, 09:51 PM
thesonandheir thesonandheir is offline
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go into your phones memory and delete the cache

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Old 18-11-2007, 10:38 PM
neenyrules neenyrules is offline
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thanks, any more info on exactly where to go to do that???

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Old 18-11-2007, 11:31 PM
brittonc brittonc is offline
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Click on Web > Options > Clear Privacy Data > Clear cache.

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Old 19-11-2007, 07:07 AM
baconroll baconroll is offline
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Quote:
Originally Posted by neenyrules View Post
I have had an N95 for about 5 months from O2UK, and all has been working well, until recently and whatever i do, i cannot open the Web application.

Whenever i try to open it, i get two error messages.
First one reads as Application closed: !CookieServer USER47
Second one reads as Application closed: Web USER 42

V11 f/w, no update available yet. Anyone got any ideas?? If i reinstall the current F/W, will i lose anything??
V12 f/w has been available for some time now - update and this might help

  #6  
Old 19-11-2007, 07:43 AM
neenyrules neenyrules is offline
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i cannot open Web, so i cannot clear the cache, and as the V11 F/W i have is o2 branded, the V12 version of the 02 firmware is not yet available.....

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Old 19-11-2007, 08:11 AM
Keydogg Keydogg is offline
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I'm on v12 and I also cannot open web as of yesterday.

When I go to click web the screen goes blank as if its about to load up, then just goes back onto the main screen. No matter how I try, whether through the menu or through desktop shortcut.

Help :(
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  #8  
Old 19-11-2007, 09:19 AM
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Ratkat Ratkat is offline
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Do a *#7780# soft reset, this should leave all your settings/contacts etc etc intact, Do a backup of your important stuff before just in case though.

this fixed the problem for me.
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Symbian Phone History: 7650, P800, P900, N-Gage, 7610, 6630, 6680, N70 x 3, N80, 5500, N95, N95 8GB, E51, N82, E71, 5800x5, E75, N97, E52, N97 Mini, N8 Currently using: a busted E71 (as a voip phone)



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Old 22-11-2007, 10:22 PM
neenyrules neenyrules is offline
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did the soft reset - no joy - still the same problem!!

anyone got any ideas>??

  #10  
Old 22-11-2007, 10:56 PM
Mithent Mithent is offline
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Maybe you might have to do a backup, fully reset the phone and restore, maybe without restoring settings?
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