All About Symbian - Nokia (S60) and Sony Ericsson (UIQ) smartphones unwrapped

  #1  
Old 16-09-2007, 06:39 PM
Obbzi Obbzi is offline
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Removing PC Suite from your PC

I need to re-install PC suite after installing McAfee. I got o control panel>add/remove programmes, click SE PC Suite and I get the error message

"Another version of this product is already installed. Installation of this
version can not continue. To configure or remove the existing version of this product use Add/Remove Programs in the Control Panel"

So I tried to re-install just from the CD and I get the error message

"The system administrator has set policies to prevent this installation"

So I tried to remove in Windows safe mode and I got another message saying along the lines of

"You can not do this in safe mode as part of the installation may be missing"

How can I remove this so I can re-install and get back to normal?
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  #2  
Old 25-09-2007, 09:35 AM
dsthlm dsthlm is offline
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From Nitro Fan at Esato:

Quote:
If you have any previous versions of any kind of SE sync SW instralled you must fully uninstall it before attempting to load the P990i SW. The folowing instructions may also be of help


check the following to make sure all the files have been removed from your PC.

1. On the PC, go to START > PROGRAMS or ALL PROGRAMS > ACCESSORIES > WINDOWS EXPLORER

2. Use the folder path below; Remove the content and the folders at the end of each path.

Note: Remove everything in the below catalogues and registry. Remember to be careful so that you do not remove other applications in the same folders/registry. Sometimes there can be both a Sony Ericsson and a Sony Ericsson 2 folder, this could mean that there is another application or an earlier installation of the PC software.

C:\\PROGRAM FILES\\SONY ERICSSON (e.g. Remove only Mobile, Mobile 4. folders)
C:\\PROGRAM FILES\\COMMON FILES\\TELECA SHARED (e.g. Remove the TELECA SHARED folder)
C:\\DOCUMENTS AND SETTINGS\\ALL USERS\\APPLICATION DATA\\SONY ERICSSON (e.g. remove all folders in SONY ERICSSON directory)
C:\\DOCUMENTS AND SETTINGS\\ALL USERS\\APPLICATION DATA\\TELECA (e.g. remove the TELECA folder)
C:\\DOCUMENTS AND SETTINGS\\\\APPLICATION DATA\\SONY ERICSSON (e.g. remove all folders in SONY ERICSSON directory, except for “backups” folder please rename this to “backups old”)
C:\\DOCUMENTS AND SETTINGS\\\\APPLICATION DATA\\TELECA (e.g. remove folder TELECA)
C:\\DOCUMENTS AND SETTINGS\\\\LOCAL SETTINGS\\APPLICATION DATA\\SONY ERICSSON\\MMSCOMPOSER (e.g. remove the MMS COMPOSER directory)
C:\\DOCUMENTS AND SETTINGS\\\\LOCAL SETTINGS\\APPLICATION DATA\\SONY ERICSSON\\SYNC STATION (e.g. remove folder SYNC STATION)

3. On the PC, go to START > RUN. This will open a dialog box with the text box.

4. In the text box enter 'regedit' and click OK. This will start the registry editor window.

5. Use the left side panel of the registry editor, navigate to the entries below by clicking the corresponding (+) symbols.

Then delete the folders at the end of each entry. Remember to be careful so that you do not remove other applications in the same folders or in the registry.


NOTE! With the next steps please be careful when entering the registry as this can have a serious impact on your system if the incorrect information is deleted. The customer must take full responsibility of there actions in the registry!

HKEY_CURRENT_USER\\SOFTWARE\\Sony Ericsson

HKEY_LOCAL_MACHINE\\SOFTWARE\\Ericsson

HKEY_LOCAL_MACHINE\\SOFTWARE\\Sony Ericsson

HKEY_LOCAL_MACHINE\\SOFTWARE\\Teleca

Please note, it is advised only proficient PC users alter registry values as incorrect edits of the registry can cause permanent damage to the PC operation.

6. Restart the PC

7. Download and install the latest Sony Ericsson PC suite from sonyericsson
 

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