All About Symbian - Nokia (S60) and Sony Ericsson (UIQ) smartphones unwrapped

Old 29-08-2011, 08:13 PM
servenaya servenaya is offline
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Issues with Navifirm+ 1.3

Good afternoon. Ive been having issues accessing the Nokia Care Suite firmware repository using navifirm+ 1.3 since August 22nd. Every time I try to retrieve the Product repository I get the following message "Communication Error: An error occured when attempting to download firmware information. [WebException] The underlying connection was closed: An unexpected error occurred on a receive."

I've tried on several different computers and ISPs but I still am getting an error. Is this happening to anyone else?

Old 30-08-2011, 07:46 AM
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N/A N/A is offline
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Perhaps Nokia has blocked unauthorized access to their servers.

Old 01-09-2011, 10:00 PM
greycounciller greycounciller is offline
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I too was getting the same error. It seems to of cleared up now though.

Old 05-09-2011, 09:21 AM
abubasim abubasim is offline
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There still seems to be a problem.

Today I'm getting this:

Service specific exception: orizedFault.

This only happens when trying to connect to Nokia Care Suite. Quality Assurance and Production External are still accessible.

Seems like Nokia has blocked outside access to Care Suite, which is a bit odd since it only houses officially released firmware. Maybe too much load on them made Nokia block it?

Update: No, it's not blocked. Right now I can access Care Suite again. Probably just overloaded at times.

Last edited by abubasim; 05-09-2011 at 11:04 AM.


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