All About Symbian - Nokia (S60) and Sony Ericsson (UIQ) smartphones unwrapped

  #1  
Old 03-12-2009, 09:41 AM
spirit44 spirit44 is offline
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Places to get GPS/Lens Cover done in a day

Just a thought

is it worth having a sticky where people can post the names/addresses of service centres who are aware of the above issues and therefore will sort it out in a day?

It just seems that everyone goes to their nearest one and it doesn't get sorted, better to travel to one where you know it will be done once and for all.

just a thought.

  #2  
Old 03-12-2009, 11:43 AM
Idle Mind Idle Mind is offline
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Sounds like a good idea, I haven't had the repair yet as the shop is waiting for parts but they promised me it will be done in a day once the parts are in stock.

Phil Taylor Electronics
19 Middle Gate
Newark (UK)
NG24 1AG
01636 700000

UPDATE ON THIS: Got my phone back today, they had it overnight in the end - I didn't get the phone to them until midday and then they apparantly couldn't do the repair til they had my lock code (they didn't ask me at the time and obviously I had no phone so took a while til they got in contact with me!). Anyway - it was ready this morning as promised and has an entire new back section fitted, looks good, no lock slider problems so far like others have had. Tested GPS on drive home - accuracy was usually between 10-20m, speed was accurate to my cars speedo (no jumps to 300mph+ like before!) and tracking on maps was perfect in regards to staying on the road and keeping up with me. Time will tell with the lens cover I guess but it does look like bigger clearance.

Last edited by Idle Mind; 16-12-2009 at 12:08 PM.

  #3  
Old 03-12-2009, 02:10 PM
dez_borders dez_borders is offline
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Quote:
Originally Posted by spirit44 View Post
Just a thought

is it worth having a sticky where people can post the names/addresses of service centres who are aware of the above issues and therefore will sort it out in a day?

It just seems that everyone goes to their nearest one and it doesn't get sorted, better to travel to one where you know it will be done once and for all.

just a thought.
ANY official (UK) NCC should be able to do this repair same day, as long as you check they have stock and book a day in advance.

Just look up your nearest NCC on the Nokia website.
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  #4  
Old 03-12-2009, 04:17 PM
riverboat riverboat is offline
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Quote:
Originally Posted by dez_borders View Post
ANY official (UK) NCC should be able to do this repair same day, as long as you check they have stock and book a day in advance.

Just look up your nearest NCC on the Nokia website.


Yep that's what i did, little independant phone shop in High Wycombe. Done in an hour, although very glad i checked it all out as the keylock was stuck so it had to be stripped down again.

Also CHECK what colour parts they have in stock. Especially if you have a WHITE N97.

Mine now looks quite funky with the black spares fitted!

  #5  
Old 03-12-2009, 04:47 PM
nbriscoeuk nbriscoeuk is offline
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Westcom Phone Repairs
7, The Mall
Clifton Village
Bristol
Avon
BS8 4DP

Always said they'd do it in an hour, once they had the parts. They've just phoned me to say they now have, and have quoted half an hour, but I won't mind if it takes them the full hour.

Oh, and *they* asked me, when I first phoned, what colour phone I had, so I'm absolutely certain they know what they're about.

How did I find them? It wasn't the Nokia web site - I had to use Google and then Yell.com to track them down.

Regards
Neil

  #6  
Old 04-12-2009, 06:28 PM
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bsimpson bsimpson is offline
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Carphone Warehouse
C.C. Las Arenas
Las Palmas
Islas Canarias

Just had it done - excellent, works properly now.

Cheers,

Barrie

Oh, and it took the guy 15 minutes...

Last edited by bsimpson; 04-12-2009 at 06:28 PM. Reason: Update

  #7  
Old 14-12-2009, 02:16 PM
sjdean sjdean is offline
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Untested yet, but initial conversation sounds promising:

Crown Communications
22 Herald Way, Binley Ind Est, Binley
Coventry, CV3 2NY
Tel: 0870 112 1263


Said they'd put one up for me and give me a call when in stock.

So between Newark and Bristol, there should be places available within an hour.

Just need Blackpool to London.

  #8  
Old 15-12-2009, 04:32 AM
Gizn Gizn is offline
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Having just used the guys in Bristol to fix my GPS problem (as swift as they promise) I've now had the keylock slider break AHHHHHH.
Local to where I live is Blast Communications in Mansfield Woodhouse. They're getting the parts in, they hope this week. They are happy to do a while you wait repair, will report back.

4 Market Place
Mansfield Woodhouse
Mansfield
Nottinghamshire
NG19 8AS
01623 633123
http://www.eblast.co.uk/


sjdean if you hop round Manchester over the Cat and Fiddle pass to Matlock then A610, A38 you could say its on a Blackpool to London route

Last edited by Gizn; 15-12-2009 at 04:34 AM.

  #9  
Old 21-12-2009, 03:43 PM
bijt bijt is offline
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Is the camera lens cover replacement and GPS covered under the warranty?

I rang up a Nokia Care Point in Ealing, West London and they said that the lens cover was not covered under warranty and would have to be taken back to Nokia to replace at cost, and 10 days at that! I thought this was a bit strange...

Can anybody confirm or deny?

Thanks

  #10  
Old 21-12-2009, 04:48 PM
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bsimpson bsimpson is offline
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Mine was done under warranty. The guy ordered the part and let me know when it arrived. He did the job in front of me in around 15 minutes. Phone is excellent now.

Cheers,

Barrie
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  #11  
Old 22-12-2009, 01:12 PM
dez_borders dez_borders is offline
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Quote:
Originally Posted by bijt View Post
Is the camera lens cover replacement and GPS covered under the warranty?

I rang up a Nokia Care Point in Ealing, West London and they said that the lens cover was not covered under warranty and would have to be taken back to Nokia to replace at cost, and 10 days at that! I thought this was a bit strange...

Can anybody confirm or deny?

Thanks
Both the GPS and Lens Covers repairs are most definitrely covered under warranty.

I would advise you to call Nokia Care on 0845 0455555 and ask them to get in touch with the Ealing NCC to ensure their staff are made aware of the situation.
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  #12  
Old 22-12-2009, 04:51 PM
bmh.01 bmh.01 is offline
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Quote:
Originally Posted by sjdean View Post
Untested yet, but initial conversation sounds promising:

Crown Communications
22 Herald Way, Binley Ind Est, Binley
Coventry, CV3 2NY
Tel: 0870 112 1263


Said they'd put one up for me and give me a call when in stock.

So between Newark and Bristol, there should be places available within an hour.

Just need Blackpool to London.
They sorted mine last week, complete new back took the guy about 10 minutes or so. Can't complain all seems good so far.

  #13  
Old 22-12-2009, 04:54 PM
sjdean sjdean is offline
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Could those of you who have had the GPS fixed in front of you, could you advise what you saw them change? I currently understand it's a cross between a new backplate and some kind of sponge.

Ta
Simon

  #14  
Old 22-12-2009, 05:20 PM
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bsimpson bsimpson is offline
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I had the sponge put in about a month ago. This last fix was the complete backplate assembly, so the sponge that was put in before remained in place.

Cheers,

Barrie

  #15  
Old 29-12-2009, 01:13 PM
Gizn Gizn is offline
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Quote:
Originally Posted by Gizn View Post
Having just used the guys in Bristol to fix my GPS problem (as swift as they promise) I've now had the keylock slider break AHHHHHH.
Local to where I live is Blast Communications in Mansfield Woodhouse. They're getting the parts in, they hope this week. They are happy to do a while you wait repair, will report back.

4 Market Place
Mansfield Woodhouse
Mansfield
Nottinghamshire
NG19 8AS
01623 633123
http://www.eblast.co.uk/

eBlast did the job as promised very swiftly. It would seem that Westcom Phone Repairs, Clifton Village, Bristol didn't replace the sponge for the GPS as they said they had. eBlast showed me the one they had removed and the claim form for Nokia.
 

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