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Old 30-07-2009, 01:13 PM
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Rafe Rafe is offline
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Free upgrade to Quickoffice 6 for all Nokia users

Quickoffice today announced the official release of latest version of its Microsoft Ofiice compatiable document viewing and editing software. With the release comes the news that all existing S60 on Symbian Nokia devices will receive a free upgrade to the latest version, Quickoffice 6. Users will recieve an upgrade in line with the version that shiipped with their device. This means that Eseries devices will receive an upgrade to the viewing and editing version, while other S60 Nokia devices will receive an upgrade to the viewing only version. Read on for more information.

Read on in the full article.

  #2  
Old 30-07-2009, 01:59 PM
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If you want the full editing version (but are not an Eseries user) I would suggest visiting Quickoffice.com or using the built in Updates and upgrades / app store feature of Quickoffice. There's a promotion running which gives you the editing version for $19.99 (normally $39.99) - look like it is only running fo a day though.

Edit: If you have already purchased an earlier version you may entitled to a cheaper upgrade. (e.g. $12 from 5 to 6.2). Check on the quickoffice.com site for more.
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Old 30-07-2009, 02:12 PM
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Tried to upgrade on my N97... got "Catalogue update failed, check settinga and try again" - my WiFi internet connection is fine with everything else.

Tried to buy it using their website and after my PayPal account was charged got "Your purchase was successful, however a problem with our system has prevented proper processing of unlock code. Please contact Quickoffice Support for further help."

Now I have had to register for their support system and raise a ticket before I even have the software to install!

Fail*Fail = FAIL^2

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Old 30-07-2009, 02:18 PM
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celios:
Annoying I know, but do contact Quickoffice support. They've always done a good job for me. I think this scenario happened to me with an earlier version.

Generally:

If you get a catalog update failure message it is worth trying again. Also (I think) you need to have a SIM card in the phone at the time (it will still use the WiFi connection).

I'd advise using the built in component for doing the upgrade / purchase.
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Old 30-07-2009, 03:01 PM
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I have the same problem as Celios on my N97, with SIM card inserted and I tried several times. After his experiences, I will certainly hold off buying the software from their site. A shame, really, cause I would have liked the word editing feature...

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Old 30-07-2009, 03:08 PM
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Yep, I tried about 5 times with a SIM card in, then rebooted the phone and tried again... still no joy.

I have contacted Quickoffice support and hopefully they can send me a key. I would prefer to use the built in updater, to avoid any potentially disasterous dual install of Quickoffice, but I think I'll be downloading the .sis file from their website at this rate.

Last edited by celios; 30-07-2009 at 03:11 PM. Reason: Typo

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Old 30-07-2009, 03:56 PM
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Free upgrade is only to versions 4.5 and above

I tried to upgrade from the version 3.8 I have on my Nokia N95 8GB, and after entering the IMEI on their upgrade web page it said sorry, but the free upgrade is only for QuickOffice versions 4.5 and above.

Does anyone know if I buy the full version if it will be locked to this device or I can somehow transfer the license (or whatever system it uses) if I buy a new phone?

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Old 30-07-2009, 04:06 PM
Berty Berty is offline
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Stumped up 11 to get the full program working on my N97. All well and good but the new V6 installs on my C memory so down to 16MB's even with the cache cleared on the browser.

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Old 30-07-2009, 04:19 PM
celios celios is offline
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Quote:
Originally Posted by Berty View Post
Stumped up 11 to get the full program working on my N97. All well and good but the new V6 installs on my C memory so down to 16MB's even with the cache cleared on the browser.
This makes me very sad. Why is eveyone in the Symbian world wanting to use phone memory only all of a sudden? What is the point of 32Gb of flash drive if you can only install half the apps to the phone's (extremely) precious memory.

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Old 30-07-2009, 04:22 PM
Berty Berty is offline
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Quote:
Originally Posted by celios View Post
This makes me very sad. Why is eveyone in the Symbian world wanting to use phone memory only all of a sudden? What is the point of 32Gb of flash drive if you can only install half the apps to the phone's (extremely) precious memory.
I did have 22MB's before the upgrade so I'm thinking the original version is lurking on the C: drive somewhere. Anyone know where I can locate it, had a good look through using Y-Browser, nothing stands out!

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Old 30-07-2009, 04:33 PM
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Quote:
Originally Posted by Berty View Post
I did have 22MB's before the upgrade so I'm thinking the original version is lurking on the C: drive somewhere. Anyone know where I can locate it, had a good look through using Y-Browser, nothing stands out!
You can't remove the original version. Quickoffice upgrades will never overwrite original, regardless of whether you use the built in updater or the standalone sis.

The only way to remove it is too hack your phone and remove all the files manually, it's hard work there are loads of files and you have to be very careful as it is not immediataly clear which belong to new and old.
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Old 07-08-2009, 07:05 AM
Taomyn Taomyn is offline
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Thumbs down

Quote:
Originally Posted by mkr10001 View Post
tried to contact their support because my e series wouldnt let me get the editing version and they haven't got back to me. what a joke, bunch of toss pots
Well with kind of attitude it's not surprising they've ignored you - I hope you didn't use language like that trying to get help.

They've been nothing but helpful in the last few years when I've need to contact them through their ticket system, even when the problem was self-inflicted

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Old 30-07-2009, 04:37 PM
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Quote:
Originally Posted by celios View Post
This makes me very sad. Why is everyone in the Symbian world wanting to use phone memory only all of a sudden? What is the point of 32Gb of flash drive if you can only install half the apps to the phone's (extremely) precious memory.
The necessity to install to the C: drive is a technical limitation when upgrading ROM applications (you'll note the same behaviour on some Nokia applications too - e.g. Nokia Maps). So this isn't Quickoffice's (or any other developer's) desire to fill up your C: drive.

Incidentally there wont be two copies on C:, so you wont be able to find anything to delete. As I allude to above the original copy is on the ROM drive (Z. The Quickoffice install is quite big (not surprising when you think about what it is doing).. I think the sis file is 4 MB ish - the install size is generally around 50% again (varies a lot though from app to app).

Unfortunate, but hopefully this is something that Nokia / Symbian Foundation can fix for future platform releases. Also, hopefully, a firmware update will help as the most recent versions of the C: hungry applications (N-Gage, Maps, Quickoffice etc.) should end up on the ROM drive.

Rafe
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Old 30-07-2009, 04:53 PM
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Quote:
Originally Posted by Rafe View Post
The necessity to install to the C: drive is a technical limitation when upgrading ROM applications (you'll note the same behaviour on some Nokia applications too - e.g. Nokia Maps). So this isn't Quickoffice's (or any other developer's) desire to fill up your C: drive.

Incidentally there wont be two copies on C:, so you wont be able to find anything to delete. As I allude to above the original copy is on the ROM drive (Z. The Quickoffice install is quite big (not surprising when you think about what it is doing).. I think the sis file is 4 MB ish - the install size is generally around 50% again (varies a lot though from app to app).

Unfortunate, but hopefully this is something that Nokia / Symbian Foundation can fix for future platform releases. Also, hopefully, a firmware update will help as the most recent versions of the C: hungry applications (N-Gage, Maps, Quickoffice etc.) should end up on the ROM drive.

Rafe
Thanks for the explanation. That makes some sense (the face the original pre-installed version is in ROM). I was wondering about C: as the SEVEN email app also refuses to allow you to store messages anywhere other than C: - this may
be a result of problems with apps where data was stored on a removable memory card, which was subsequently removed and they have not updated their thinking (or their code) for the devices with built in solid state drives.

I got good support from Quickoffice and now have it installed. My free RAM (not C: space) is around 44Mb with SEVEN running and Quickoffice installed so I am fairly happy. Will give it a try over the next week.

  #15  
Old 30-07-2009, 04:27 PM
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Quote:
Originally Posted by Berty View Post
Stumped up 11 to get the full program working on my N97. All well and good but the new V6 installs on my C memory so down to 16MB's even with the cache cleared on the browser.
That's because the new version doesn't overwrite the old version, so you essentially have two versions on your phone, if for example you format your phone, you will get the old version back. I am assuming from the fact you only have 16mb left that you n-gage and Maps 3 as well.
16 mb is scary for c drive. You are going to run into problems at some point, are all your other apps installed on c or mass memory?
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