All About Symbian - Nokia (S60) and Sony Ericsson (UIQ) smartphones unwrapped

  #1  
Old 12-11-2007, 04:59 PM
davioso davioso is offline
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Question N95 SIP dial 9 for outside line

Hi

I have an N95 successfully setup with my office's Asterisk Phone System. Everything works great, theres just one small but very frustrating gripe that I have with the software.

When the phone is registered with Asterisk, I need to dial 9 before any number in order to get an outside line. This means whenever I call someone from my contacts list, I get the following error 'Address not in use'. I then need to write the number down and then type it into the phone with 9 prefixed in order for the call to go through.

The only way I can figure out how to get it too work is too have a seperate number setup for each contact with 9 automatically entered. Is there noway I can have the SIP software automatically dial 9 for me?

Cheers

  #2  
Old 12-11-2007, 07:05 PM
GazP GazP is offline
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not that i can see!

Kinda sucks that they didnt think about that option!!

Quickest way to get around it without writing down number is as follows:

Phonebook > Joe Smith > Options > Use Number > Edit.. now add a 9 and press call. (This wont permanatly change the phonebook entry..)

Is still long.. but avoids writing down number!
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  #3  
Old 12-11-2007, 10:24 PM
md27514 md27514 is offline
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Quote:
Originally Posted by davioso View Post
Hi
When the phone is registered with Asterisk, I need to dial 9 before any number in order to get an outside line. This means whenever I call someone from my contacts list, I get the following error 'Address not in use'. I then need to write the number down and then type it into the phone with 9 prefixed in order for the call to go through.
Cheers

You gotta be kidding.... I use Asterisk with Nokia since first E60 came out and believe me I never had to dial 9 for my calls. Sorry but the fault is with your asterisk setup, seems like your outbound route requires 9 to be dialed. I'm not sure how you setup our asterisk (do you use frepbx or web inteface from asterisk) ? In each case somewhere you have "9" in your outbound routes which you have to remove. Also make sure that your internal extension number do not have potential conflict with numbers you'll be dialing.

  #4  
Old 12-11-2007, 10:58 PM
GazP GazP is offline
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maybe its just how his office is set up, and hes not the admin!

not much he can do if thats the case

  #5  
Old 13-11-2007, 10:44 AM
davioso davioso is offline
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Hi

Thanks for the suggestion GazP, thats certainly quicker than writing it down!

I do have administrative control over our Asterisk server, so any recommended configuration changes would be great. However, I believe we need the dialing code '9' or '8' to decide which trunk a department dials out over.

I've checked within the system and cannot seem to find any option to automatically assign my extension the dial code '9' before any number I ring. However, I may be looking in wrong place.

Our Asterisk server is relatively new and we're still on a bit of a learning curve with it. And yes, we do use Freepbx from the web interface to administer it.

Last edited by davioso; 13-11-2007 at 10:46 AM.

  #6  
Old 13-11-2007, 10:07 PM
md27514 md27514 is offline
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If you wish you can keep prefixes "8" or "9", even though I don't see you you need them. My asterisk has about 10 different trunks that I use for outbound calling and I don't use any prefixes. It just requires more sophisticated outbound dialing sequence. I'll give you example from outbound routes:

route: UK-toll free:

dial patterns:
0044|500X.
0044|800X.
0044|808X.
0|500X.
0|800X.
0|808X.
(This means that any dialed number that starts 0044500... 0044800..
0044808.. or 0500... 0800... and 0808... will be matched and served by this route).
Trunk sequence:
1. Sipgate
2. Orbtalk
3. fwd
(This lets you choose "least cost route", i.e. first trubk should be the cheapest, followed by the second best etc. In this example, since it's toll free route all 3 trunks have cost zero, but I put fwd the last since it is by my experience the least reliable)

I have similar routes for UK-mobile, UK-landline, US-toll free, US-others, etc.
In some cases one outbound route is good for several countries, for example my route called "Betamax" has dial pattern
00|30X.
00|33X.
00|343X.
00|34X.
00|35X.
00|36X.
00|39X.
00|420X.
00|43X.
00|48X.
00|49X.
00|61X.
00|852X.
00|86X.
and trunk sequence
1. Webcalldirect
2.Lowratevoip

Also remeber that asterisk lets you shape the dialed number further in trunks. So for example if trunk receives a UK mobile number 07XXXXXXXXX but the trunk requires number in the format 00447XXXXXXXX the line 0|0044+7XXXX. in dial rules with do this for you. So in each trunk the dial rules lets you make final modifications of the dialed number so that the trunk accepts it.
 

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