All About Symbian - Nokia (S60) and Sony Ericsson (UIQ) smartphones unwrapped

  #1  
Old 06-07-2012, 11:32 AM
simo simo is offline
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Mail for exchange problem / N97mini.

N97 mini / v.30.0.004

Now three months I encounter difficulties with integrated email client of my N97 mini. I create and use only mail for exchange profile, no IMAP no POP3, for reading, writing messages and synchronizing contacts, calendar to-do list with webmail server of my company.

Exact problem:
- stop regular synchronizing inbox folder when synch is done once. It is necessary phone to be restarted and then inbox can be updated.
- stop regular synchronizing subfolders unless phone is restarted and then can be updated once until next restart
- stop regular synchronizing sent folder, contacts, calendar, to-do list. Phone restart hot helps, it has to be removed mailbox and to be created it again then during initial synch everything going well.

There is no matter if the synchronizing is set to “always on”, “manual” or some interval time.
If phone soft is reinstalled or hard reset is performed then after creating a mailbox the problem is going to be resolved for first 10-15 minutes or sometime up to couple of hours and after that appears again.

In our company we use Nokia E52, N97 mini, E71, E72 but only people with N97 mini faced this problem. (People with E71 use installed Mail for Exchange 3.0, people with E52 and E72 used build-in mail client to create mail for exchange profile like us people with N97 mini)

As I wrote this problem appeared three months ago without any obvious reason. No phone update, no company mail server update.

I will appreciate any suggestion and thank you in advance.

Last edited by simo; 08-07-2012 at 02:54 PM.

  #2  
Old 13-12-2012, 06:41 AM
SDK SDK is offline
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Very thank you for your message again look forward to your update ah
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