All About Symbian - Nokia (S60) and Sony Ericsson (UIQ) smartphones unwrapped

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Old 06-12-2011, 10:45 AM
kr4zyash kr4zyash is offline
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Unhappy Product Code & Update Help!

Hi guys, i need some help with my N96 i am currently running software version 11.018 the device has been branded by Telstra and i am unable to update to any newer version which really sucks because the device runs slow and is loaded with Telstra garbage. I have changed the product code using NSS from 0574150 to the code found under the battery which is 0566404 upon doing this i have found that it has not changed anything except the Telstra icon has gone from the menu, all the other Telstra stuff is still on there and when trying to update i get the same old message "No updates available" i have also tried a few other codes that i have found while searching the net for answers but still no luck just the same thing. Can someone please help?? have i missed something?? I am in Australia, below is information from the Device Manager:

Software Version
11.018

Software Version Date
13-09-08

Custom Version
11.018.283.4

Custom Version Date
05-11-08

Language Set
025

Model
Nokia N96-3

Type
RM-472

Product Code on the Device
0574150

Product Code Under Battery
0566404


Any help would be greatly appreciated

Regards,
Kr4zyash

  #2  
Old 07-12-2011, 11:55 AM
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The latest for that model (there are three N96 models): http://hunajatehdas.net/nokia/firmware/fi/model:N96-3

Don't know which product code would apply to get the latest. Make sure you use a product code intended for that particular N96 hardware variant (RM-472 a.k.a. N96-3), and not one of the two others (RM-247 a.k.a original/European N96, RM-297 a.k.a. N96-5).

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Old 08-12-2011, 11:01 AM
kr4zyash kr4zyash is offline
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i have only been using the codes intended for model Nokia N96-3 RM-472 (according to the information i have gathered from other forums and other sources) and from what i have been reading it seems to work for everyone else when they change their product codes, they can update without a hitch.


Nokia N96-3
V 11.018 <----Currently installed of the device
13-09-08
RM-472


Nokia N96-3
V 30.033 <----What im trying to update to
18-06-09
RM-472

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Old 09-12-2011, 04:00 PM
kr4zyash kr4zyash is offline
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Wow 200 views and only 1 reply

Thank you to the person who did reply, i value your input

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Old 10-12-2011, 12:54 PM
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Still, try to double-check or triple-check that the product code is really valid for the model you have, and that it is a product code for which the newer firmware is available.
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Old 12-04-2012, 04:04 AM
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you'll find there number on microsoft help page, have look a bit. or take it to a local tech, they get lic for many numbers, will cost.
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