6710 Camera won't open

[bonofax]

Hi All,

Did anyone had the problem with camera software won't open (both by pressing camer button or running it directly from the menu)

I've tried *#7.... nokia magic codes but it does not make any difference.

How can I get 6710 phone back to "out of box" state at all?

Many thanks for your help

[bonofax]

Also found that C: drive is inaccessible on the phone for some reason - so that's probably why but not sure - any way phone needs to be reformatted but dono how?

[jApi NL]

When it is an original Nokia you can do a Reset according to my post here :
http://www.allaboutsymbian.com/forum...ad.php?t=81021
Or :
http://www.allaboutsymbian.com/suppo...on_install.php
Hard reset deletes all personal data , so a backup is advised .

Regards jApi NL

[bonofax]

did all you've mentioned above - it restarded phone to factory settings and removed all data but camera still won't start.

[cissadsqui]

Originally Posted by jApi NL

When it is an original Nokia you can do a Reset according to my post here :
http://www.allaboutsymbian.com/forum...ad.php?t=81021
Or :
http://www.allaboutsymbian.com/suppo...on_install.php
Hard reset deletes all personal data , so a backup is advised .

Regards jApi NL

did all you've mentioned above - it restarded phone to factory settings and removed all data but camera still won't start.

[jApi NL]

That sounds sad . When the software is completely resetted , I think there is only one conclusion : hardware is broken ? So it probably needs fysical repair .....

Regards jApi NL