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Old 17-08-2007, 08:41 AM
bartmanekul bartmanekul is offline
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When you say return it to nokia, do they mean you have to pay for it too? If so thats BS. Assuming your in the UK, your covered by the 1 year warranty, as you havent damaged the phone in any way. Also, do not let them say its water damage. This is a favourite.

Tmobile have to pay for it, although you might have to pay shipping costs, Im uncertain on that one.

Quote:
What is the turnaround time, i.e getting the phone back
Ive heard anything from 1 - 5 weeks, but how longs a bit of string

Quote:
Will I have to continue paying for a contract I cant use on T-Mobile while the phone is fixed?
Yes, which is daft but sadly the way it goes, so source a spare phone to use if you can.


I dont know the answer to any others, hope that helps though.

This is useful: http://www.tradingstandards.gov.uk/cgi-bin/callist.cgi (again, Im assuming your in the UK).

All brand new electrical items have a one year warranty by law in the UK.

Last edited by bartmanekul; 17-08-2007 at 08:46 AM.