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Old 13-05-2010, 11:16 AM
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Nokia really needs to stop with the cute attempts at producing eye candy (not what they do best) and focus on producing quality software out of the box (something they do quite poorly) that promotes a positive and memorable user experience. I can't recall one major smart phone released by Nokia in the last few years that was not software crapped right out of the box. Hate them or love them but Apple and Android initial software releases work and do not need nearly the myriad software updates just to have a working device. The one key difference I have noticed between Android, iPhone OS and Symbian is that Android and iPhone OS are intuitive and the UI makes the user want to "do" things with the device. Be it checking emails, looking up something, playing a game, etc... Symbian does not share this excitement at the UI experience level. It is like having a nice sports car verses a VW Beetle. Both will get you there but the sports car is much more fun to drive. Symbian still works but it is stuck in first gear.
Hi there,

I do not entirely agree, although do wholeheartedly agree that our software quality story has been poor. And has been pointed out by Rafe and AAS, this is something we are focusing on within Nokia and have to get right. We cannot afford another N97.

Where I slightly disagree on the eye candy comment. The reality is people buy a device based on how shiny it looks, they stay because of the experience. So this is not something we can ignore completely

You should consider Symbian^3 as a back to basics and the foundation for Symbian^4. When I say back to basics I mean getting rid of all the prompts we have in 5th edition, single click everywhere etc. This will be built upon with Symbian^4, and for developers Qt is available on the N8 at launch so apps can be developed straight away.

I honestly think Nokia will shock people this year with Symbian^3 (in a posative way). For companies like Sony Ericsson and Samsung, I could seem them (personally speaking here and as ex-Symbian employee) looking very seriously at Symbian once again.

Cheers,

Kevin