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I got mine from Tesco. Although many functions Tesco tax, I thought of flashing the firmware from Nokia is a fair and try to do with Phoenix. I've only used JAF already started to flash when I call, Phoenix was missing some files and asked if it was good to go. I click yes and start blinking and the phone is deceased. I contacted Tesco and they changed it! So Phoenix is not always successful, I think.
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