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Old 05-02-2013, 08:50 AM
Pappasan Pappasan is offline
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Join Date: Jan 2013
Posts: 8
Pappasan is on a distinguished road
The legacy continues.

I received another 808 yesterday. I was happy, because I had only sent my defective handset in on Friday. So this meant that they dispatched a new handset without waiting for mine to come in.

Disappointment ensued upon opening the box. First of all, I could see that it was a refurbished unit (2nd IMEI sticker stuck over the original). Now that is not such a big deal, as the phone looked cosmetically fine. They however failed to send me a battery and back cover!!

So here I am, tormented with a new 808 in my hands, and no means to use it!! I found my old N8 battery that I replaced last year, and fitted it in, so I can play around a bit. I guess the silver lining is that the proximity sensor (and other functions I have tried) work perfectly.

So, here I am: waiting for the last bits of the phone to come in and end this dramatic chapter of Nokia Support History.

Here's a recap (in order of ascending blood pressure):
21 Dec: Phone sent to repair center for pixel defect repair
10 Jan: Phone returned. Display swapped, proximity sensor broken
11 Jan: Phone sent to repair center for repair
20 Jan: Phone returned Proximity sensor STILL broken
21 Jan: Phone sent to repair center for repair
29 Jan: Phone returned Proximity sensor STILL STILL broken
30 Jan: Phone sent to repair center for swap
04 Feb: Phone returned. No battery and back cover

to be continued.........