Something we're likely to hear more of in 2010 is the 'damage' that mobile phone users who make use of the always on promise of mobile data cause on the coverage and quality of a network. Head of O2 Robin Dunne said as much in this interview on the FT. While he points ot the "unlimited" data on the iPhone (during much of 2009 O2 had the UK exclusive on this handset) with more awareness of data connectivity, expect more problems in the New Year.
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