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-   -   Can't open image viewer or music player in gallery? (http://www.allaboutsymbian.com/forum/showthread.php?t=92807)

mrspongey 06-02-2010 12:39 PM

Can't open image viewer or music player in gallery?
 
I just recently put some music onto my nokia n96 phone and took some new photos but when i went to play the music on the music player it would not open, the same problem with the image viewer? I'm stuck really, do i have to reinstall the firmware or something, i'm not that knowledgable really. Any help would be greatly appreciated!

jApi NL 06-02-2010 07:16 PM

Filemanager or Reboot/Reset
 
Did you try to play the items from : Menu > Office > Filemanager ?
The simple way to overcome bugs , corrupted software and memory (full ?) issues is reboot or reset . For hard reset have a Backup of all your personal data (on e.g. PC : Contacts , Calendar , Bookmarks , etc) .
See my post about reset here :
http://www.allaboutsymbian.com/forum...ad.php?t=81021

Default Nokia Code after Hard Reset : 12345

Check Nokia Support for Firmwareupdate , when you didn't yet . A Firmware update works also like a hard reset , but will bring ironed software instead of the old .

:) Regards jApi NL

mrspongey 07-02-2010 08:47 AM

Quote:

Originally Posted by jApi NL (Post 456797)
Did you try to play the items from : Menu > Office > Filemanager ?
The simple way to overcome bugs , corrupted software and memory (full ?) issues is reboot or reset . For hard reset have a Backup of all your personal data (on e.g. PC : Contacts , Calendar , Bookmarks , etc) .
See my post about reset here :
http://www.allaboutsymbian.com/forum...ad.php?t=81021

Default Nokia Code after Hard Reset : 12345

Check Nokia Support for Firmwareupdate , when you didn't yet . A Firmware update works also like a hard reset , but will bring ironed software instead of the old .

:) Regards jApi NL

yes, i can open the image files but i can,t open the music files , i get the message "unable to open file"

jApi NL 07-02-2010 09:44 AM

Codec ?
 
Check the Codec of your music files . Filemanager > Highlight the Item > Options > (Check data/info) > Type .
Here is Nokia compatibility list :
http://europe.nokia.com/find-product...eries#music-mf

When the file is not compatible , it won't play . Then you have to convert the files first to .mp3 , AAC , or etc .
There might also a security issue , like DRM (digital rights management)

:) Regards jApi NL

mrspongey 08-02-2010 10:45 AM

file type
 
i've checked all my music files, they are all mp3, they work on another app called 'power mp3', i just can't open the music player or image viewer in the gallery. I would imaging the best thing to do would be a hard reset??

diskovery 20-12-2010 09:01 PM

Photo browser won't open in gallery
 
I just updated fw to 30.033 and everything went fine besides that my image browser stopped working.
I reformatted mass storage, did soft en hard reset but problem stayes the same.
I didn't experience any problems with music player. Picture viewer is the only item in gallery that doesn't work. Any clues?

Edit: mrspongey solved his problem by reformatting his mass memory. It doesn't solve my problem...


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