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-   -   Big SMS problem (http://www.allaboutsymbian.com/forum/showthread.php?t=54464)

helpmeoutplease 06-12-2006 02:15 PM

Big SMS problem
 
I am about to lose my mind, I bought this n73 and I like the phone. But there is something that makes me go crazy. Before I had a Nokia 6230i and when I used to write messages with special characters like ğ«şŁı I had the possibility to use 160 characters in ONE messages. With the Nokia n73 when I use one of these special characters, just by typing one of them, it reduces the 160 characters just like that to 60 (up to max 70), so it reduces it with 100 characters in once. I think this is not logical and it HAS to be a mistake in the software! I called Nokia en they said its normal, it took them 10 minutes to research, that cost me 5 euro for that answer (50 cent per minute), and thatís what they call a professional helpdesk?

So what can i do else? I thought about contacting Symbian about this cause I donít agree at all that this is normal. But I couldnít find a email address of a phone number. Maybe some one else has a solution to this problem ore the contact information I need? Thanks in advance.

nj7 06-12-2006 03:32 PM

Itīs a firmware issue. Try NSU tool, and see if there is a new FW for your phone.

helpmeoutplease 08-12-2006 07:32 AM

thnx for you reply but it's not an firmware issue cause this 'problem' is their since nokia 6600, and i already have the latest firmware.

helpmeoutplease 11-12-2006 10:27 AM

No one have contact information of symbian? i need to contact them myself cause nokia doesnt want to help me out with this.

helpmeoutplease 12-12-2006 01:36 PM

pleaaaaaaseeee... someoooone heeeelp
just a phonenumber ore an email is enough

lovesign 12-12-2006 02:24 PM

Quote:

Originally Posted by helpmeoutplease
pleaaaaaaseeee... someoooone heeeelp
just a phonenumber ore an email is enough

Symbian wouldn't be able to help. It's Nokia's implementation of the OS that is potentially causing you a problem. It's like trying to get help from Microsoft because Photoshop doesn't work.

But if you want, you can get info on Symbian from their homepage...

http://www.symbian.com

helpmeoutplease 14-12-2006 04:15 PM

Quote:

Originally Posted by lovesign
Symbian wouldn't be able to help. It's Nokia's implementation of the OS that is potentially causing you a problem. It's like trying to get help from Microsoft because Photoshop doesn't work.

But if you want, you can get info on Symbian from their homepage...

http://www.symbian.com

Huh? why do i think thats not true? Cause is it not true that symbian made the OS software, and nokia only uses it, so symbian is the developer of the software and here with responsible for mistakes?

I think the comparison you made doesnt match. Its more like when i buy a computer from the store with windows on it, and when windows has an error in the software, its not logical to go back to the store who sold me the computer but to microsoft who made the software.

and in this case symbian is the make of s60 OS software for nokia. i bought the phone from nokia but be hounest they can't edit the software since they didnt develop it.

i found a email on symbian for developers, i mailed them but i get no response... arghhh maybe i should mail nokia, so they can send it on to the person who does know something about it.. :)

lovesign 14-12-2006 07:25 PM

Quote:

Originally Posted by helpmeoutplease
Huh? why do i think thats not true? Cause is it not true that symbian made the OS software, and nokia only uses it, so symbian is the developer of the software and here with responsible for mistakes?

I think the comparison you made doesnt match. Its more like when i buy a computer from the store with windows on it, and when windows has an error in the software, its not logical to go back to the store who sold me the computer but to microsoft who made the software.

and in this case symbian is the make of s60 OS software for nokia. i bought the phone from nokia but be hounest they can't edit the software since they didnt develop it.

i found a email on symbian for developers, i mailed them but i get no response... arghhh maybe i should mail nokia, so they can send it on to the person who does know something about it.. :)

Think what you like, my friend, but that comparison is pretty much how it is. If you are having problems with Adobe Photoshop or Lotus Notes, you go to Adobe or Lotus. If you went to Microsoft, they would just tell you the same. Symbian provide the "Operating System", that is, the platform that Nokia use to develop software for their mobile phones. Symbian OS features on other makes of phones too, not just Nokia, and they all differ in many ways. Much like my Windows installation is wildly different from yours or anyone else's, so is Nokia's implementation of the Symbian OS for their devices.

Your problem centres around an issue with a Nokia application running on a Symbian platform, therefore Nokia are the ones to contact. Symbian do not provide support for the devices that run it's OS.

Persevere with Nokia. They are the right people to be contacting regarding your issue.

Good luck.

helpmeoutplease 18-12-2006 10:08 AM

Quote:

Originally Posted by lovesign
Think what you like, my friend, but that comparison is pretty much how it is. If you are having problems with Adobe Photoshop or Lotus Notes, you go to Adobe or Lotus. If you went to Microsoft, they would just tell you the same. Symbian provide the "Operating System", that is, the platform that Nokia use to develop software for their mobile phones. Symbian OS features on other makes of phones too, not just Nokia, and they all differ in many ways. Much like my Windows installation is wildly different from yours or anyone else's, so is Nokia's implementation of the Symbian OS for their devices.

Your problem centres around an issue with a Nokia application running on a Symbian platform, therefore Nokia are the ones to contact. Symbian do not provide support for the devices that run it's OS.

Persevere with Nokia. They are the right people to be contacting regarding your issue.

Good luck.

ahh but i didnt know nokia edited the OS from symbian i thought they just place them om the phone as they come from symbian. ok but then you are right indeed. thanks for the information :tongue:

im goin to mail/contact nokia
i let it know what i get as response.

lovesign 18-12-2006 10:32 AM

Nokia develop S60 which uses Symbian OS. It is S60 that contains all the programs and features we use on the phone.

Nokia is the way to go. Hope you get some response soon. :)

helpmeoutplease 02-01-2007 03:44 PM

Oef i mailed 2 service points in the netherlands but they dont react. I can not find the email of nokia its self. Do you know which mail adres i can use the best? I live in the netherlands. I think the best adres i could mail to is of the developers but how can i find that?

lovesign 02-01-2007 03:50 PM

Quote:

Originally Posted by helpmeoutplease
Oef i mailed 2 service points in the netherlands but they dont react. I can not find the email of nokia its self. Do you know which mail adres i can use the best? I live in the netherlands. I think the best adres i could mail to is of the developers but how can i find that?

http://www.nokia.nl/NL/Support/Contact/index.html

rolan73d 09-01-2007 10:41 PM

NaSMS
 
Hi ,

download NaSMS beta (I am not allowed 2 post URL yet, but check the usual places).
That will solve your problems.....

Ro

Chcaldorini 21-01-2007 05:24 PM

Quote:

Originally Posted by helpmeoutplease (Post 290045)
I am about to lose my mind, I bought this n73 and I like the phone. But there is something that makes me go crazy. Before I had a Nokia 6230i and when I used to write messages with special characters like ğ«şŁı I had the possibility to use 160 characters in ONE messages. With the Nokia n73 when I use one of these special characters, just by typing one of them, it reduces the 160 characters just like that to 60 (up to max 70), so it reduces it with 100 characters in once. I think this is not logical and it HAS to be a mistake in the software! I called Nokia en they said its normal, it took them 10 minutes to research, that cost me 5 euro for that answer (50 cent per minute), and that’s what they call a professional helpdesk?

So what can i do else? I thought about contacting Symbian about this cause I don’t agree at all that this is normal. But I couldn’t find a email address of a phone number. Maybe some one else has a solution to this problem ore the contact information I need? Thanks in advance.

try to solve it by application ...naSMS...i cant to post u link...type on icq or private mess...

helpmeoutplease 22-01-2007 06:52 PM

Chcaldorini and rolan73d
THANK YOU SOOOOO MUCH, IT WORKS!!!! THE PROGRAM IS GREAT AND MUCH BETTER, then de standard sms program from nokia. Thnx a lot!!!

I found the program via google that is not so hard if you know the name, i can recommend it for all the other people for sure!! just type in nasms in google, you can use all characters you want and it doesnt reduce the amount of 160 characters in 1 sms at all!! i already loved prague :)


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