Originally Posted by timsalmon

Ah ha! So someone else has this problem - at last - I wasn't mad! Didn't buy it from eXpansys by any chance did you? I sent mine back. Tried 2 - both the same. Really stiff keys - practically unusable - and wobbly slider.

I don't think it's fair to say that the camera is rubbish though - in all tests done so far, it's by far the best at the moment on *any* phone for a number of reasons.

Return it - this is certainly becoming a known manufacturing fault.

Tim

Originally Posted by alby

rubish phone the camera is rubish i am having so much trouble since i've got this phone and is so hard to wright a text the keypads as so strong i simply hate this phone

Originally Posted by GG369

Hi. My N86 upgrade replaces the N95, and I'm not at all sure I prefer the new one: I do a lot of texting, and quite apart from the pretty unresponsive key pads (almost no 'click) and 'heavy' slide, this handset has caused considerable problems both on the handset itself and data in my PC (we're running Windows XP). I have almost 500 contact entries on my SIM card, quite a few with multiple, separate, direct lines, each of which has a rewritten 'label' with name and other details of the user/department for easy access. The N86 appears to leave up to two differently labelled numbers unchanged - but any more than that and the whole list now just has the word 'Telephone', and the number below. Very useful. Not. (All the detail of course remains on the SIM card). NEXT: Nowhere on my SIM card is there ANY email address, yet interspersed in my contacts list with all the names and numbers already on it are a dozen or so random names and email addresses, which can only have been taken from my address list in OE. I have around 200 email addresses in OE. AND THIRD: Again re my list of my OE address book - every one of these has disappeared, and been substituted by a list of EVERY SINGLE MAIN ENTRY - NAME AND NUMBER - IN MY CONTACTS LIST... ALL ALMOST 500 OF THEM. All this is not good enough, having resulted in me having to abandon this supposedly 'smart' phone and being unable to send an email. Thanks a bunch, Nokia/Symbian.

Originally Posted by DOLwm

I would like to ask all N86 users here how the build quality of their phones is.

Why? Because despite many reviews complementing the build quality of the phone, mine is actually not very good.

I've searched other forums and realized that there are also people finding the build quality of the N86 well, not up to standard.

So yes. Can i hear how your phone built is? Does it slide firmly? Does it wobble?

Originally Posted by lenin_74

How did you go about updating to the latest firmware, did you have to change the product code or were you one of the lucky chaps who had the right code on your handset?

Originally Posted by shadamehr

..Reminder of N86 Firmware Issues:

The NokiaN86, and all it's myriad significant bugs, that we want to see fixed, so that the wonderful HARDWARE of the device itself, can truly shine through.

• T9 Taught words, not being remembered by the dictionary.
• Battery Charge indicator not showing correctly after pulling off the charger etc while switching device on - it then shows the charge level as being at wherever the animation was whilst charging, even if full.
• Screen LOCKING in landscape orientation randomly, and not being able to correctly re-rotate it, if key-lock on with numeric key-code.
  - And worse to the above bug - this then meaning that the power button stops working, so the phone can't be switched off to fix it - a battery pull is needed.
• Normal Landscape photos sometimes, for no sensible reason, being auto rotated into Portrait, on occasions (for no good reason, as this is the complete opposite of what the accelerometer is even designed to do, which is rotate PORTRAIT intended photos correctly from the landscape aspect in the phone).
• Messaging application incredibly SLOW (text messaging, and Email program). Click Reply, to reply to a text message, and you can sit and time the duration it takes, before you can actually start entering letters in the text messaging editor.
• By the same token, click BACK to come out of the Text Messaging application, and you can wait a good while, before it takes you back to the menu grid.
• Terrible Free Internal C: memory - I am down to just 12.2MB, and that's after DECLINING a 12MB update to N-Gage. Nokia, this is caused by certain specific apps, such as maps, quick office, Email, etc, ONLY being allowed to save to C: Memory, and not the large E: Mass Storage. Very silly - please use or at least permiot a choice of E: for EVERY application, so that my C: never goes down.
• Captured Photos do NOT appear in the "Captured Photos" category, in the Gallery, if saved to E: Mass Storage - a bug.

There are probably a lot more, but Nokia, if you are reading, that's a summary of at least some of the issues we currently see with FW v11.043

Hope this helps, and I hope you can add them ALL to the Fix list, so that even if some are not in the next FW fix, they are in the queue for the one after etc.

Cheers Nokia/Damian

Originally Posted by Unregistered

Look i have 3 Nokia N86s in 5 days from Carphone Warehouse an All 3 of them have gone FAULTY so thats it with the N86,i will stick to still the Best Nokia mobile produced the N95 8gb,the Centre button on all my N86s as Frozen an then unable to text on use an feature it even happened to the Carphone Warehouse assistant to prove i was not lying,Nokia should have made the Outside buttons on the N86 larger as they are to small indeed except for the menu button,why couldn"t all the outside buttons be the same size as the menu button,the Speakers were placed in the wrong position as my N95 8gb outclasses the sound from the speakers as they are on either side of the mobile not the same side like the N86,Nokia please go back to Finland to Produce mobiles not China as they become very unreliable from China an your sales will get worst from your own big mistake,it might be cost cutting but people want reliable mobiles nowdays thank you Nokia

Originally Posted by shadamehr

I'm liking (though not yet loving) my new N86, but the current latest Firmware, v11.043, still has a HUGE raft of major software bugs.

Rest assured, the issues below will NOT apply to everyone, and indeed, those it does affect might only be a small percentage (or not, as the case may be). But they ARE REAL for those it affects, and I have re-installed the Firmware clean twice now, to all but rule out "extra added software" as the culprit.

So just to make a list, in no particular order, of the issues and bugs with the N86:

It has a relatively small amount of Free C: Internal Memory, and worse, current software policy/behaviour with Nokia, is that certain applications, such as N-Gage updates, Maps Updates, Email, QuickOffice, and numerous others, can ONLY be added to C: memory, not E: As a result, after less than a week, my own device has only 14.2MB of free C: memory, even though I have installed every app that gave me a CHOICE, to E:

Auto-rotate - on certain occasions, the screen auto-rotates as you lock it. If it does this just as you are locking it, with a NUMERIC KEY-GUARD, then on occasions, when you unlock the phone, it is FIXED in the wrong orientation, and there is nothing you can do to correct it. In fact this bug is so severe, that when it does this, you can't even so much as turn the phone off. The power button does not even work, so a full battery pull is required. (Weird, given that you can use the phone fine, but just in the wrong orientation, so it's strange the power button doesn't work).

Camera wrong auto-rotation - weird one indeed this, but for no sensible reason, certain photos taken in normal Landscape orientation, with the phone held correctly, get auto-rotated to portrait orientation once shot, and are thus the wrong way round. I can understand it doing this the other way round by mistake, and not correctly rotating a portrait shot photo, using the accelerometer, but electing TO rotate a correctly shot Landscape picture, is bizarre indeed. But it has done this to me several times now.

Slide Auto-lock - when set to automatically lock the keypad when the slide is closed, most of the time this works fine, but other times, closing the slide does nothing, and worse, to prove it is a bug, when this problem does happen, even the hardware lock button on the side, then has no effect, thus confirming it to be a full bug. It does this for me from time to time, but a cure is to go back into the slide handling settings, and turn it off then back on, then closing the slide will automatically lock the keypad again. Mmmm.

Responsiveness/Slowness - even when clean fresh booted (that is, as a new phone, out of the box), response rate in the messaging application is very poor, compared to most other older Nokias. A key way to demonstrate this, is to receive a message whilst something else is running on the phone. Switch to the messaging to view it, and then click "Reply" to respond... then sit back and time the delay it takes before you are actually ready to start typing in the editor. And as this is a key feature/use of the phone, it's most notable, and most frustrating.

Predictive text and password fields - The newer Webkit Browser version seems much faster than prior Nokia Web Browsers, this is one of the few good things I can say that is faster with the phone. But if you visit a webpage that requires a username and password, and you are a predictive text user, then it accepts predictive text for the username box, but also remains in predictive text mode for the secret password entry. Previous Nokias were intelligent enough to know this was a password field box, and automatically switch to multi-tap for password entry. With the N86 you have to MANUALLY change to Muti-tap, by cycling through the entry methods, which curiously, and confirming it is a bug, does not then even have an option for predictive text - you CAN'T cycle back into predictive text if in a password field. So this is a genuine bug, by it not switching to multi-tap for password boxes automatically.

Zero (Internet) key - maybe this is just a FP2 issue, not an N86 one, but no matter what I set, and where I set it, in terms of default homepage, when I do a long press of Zero, to launch the internet, instead of a pre-set homepage loading up, all I ever get is a list of bookmarks first that I have to choose from, and it does not go straight into the web proper.

"Duplicate a contact" - this menu option within the Contacts Application, is simply gone, omitted, no longer there, despite it being in all previous Nokia phones (either under this name/description "Duplicate", as it is on phones like the E71 etc, or just under the "Copy" option as on phones like the E90, N82 etc). Clarification, the N86 does have VARIOUS copy options, but these are NOT the "Duplicate an existing contact" option that I refer to. These are to copy an entry, invisibly as it were, as a backup, onto the memory card itself, or to Copy from phone to sim based memory. There is NOT an option to start with an existing contact in your phone, and then to "Duplicate this" so that you can finish off adding additional info and then save it as ANOTHER extra contact with slightly different info. You can do this on previous phones however, and this indeed seems a firmware error/omission as even the user guide refers to a "manage contacts" option which is not the same as the guide describes, which refers to being able to do this action.

There's probably a few things more, but that's all I can think of for now, and I am conscious that I might well be already over the character limit for an individual message post.

Feel free to chip in with any more you lot know of, or any comments anyhow.

EDIT, 12/09/09 - See additional post further down for a newly discovered charging bug.