View Full Version : T-mobile - You're a shocker - E51 related


pa49
10-04-2008, 11:15 AM
I have given T-mobile enough time on this one so I will now reveal all!
Go to the T-mobile site www.t-mobile.co.uk and look through the pay monthly phones.
On page 4 you will find the E51 and the E51 with copilot.
Go to view details and then phone features.
In the connectivity section you will find that this phone is advertised as having a built in GPS receiver.
Now get on to customer services and tell them that the phone has been misrepresented with misleading advertising and haggle some compensation. You have the right to cancel your contract.
I did it and would be interested in any results forum members negotiate.

bartmanekul
10-04-2008, 11:20 AM
So what did you get out of it? Just the right to cancel your contract (and return the phone)?

pa49
10-04-2008, 11:23 AM
So what did you get out of it? Just the right to cancel your contract (and return the phone)?

Three months free tarrif.

bartmanekul
10-04-2008, 11:25 AM
Ah. Id be more annoyed tbh. 3 months wouldn't cut it for me.

pa49
10-04-2008, 11:27 AM
Ah. Id be more annoyed tbh. 3 months wouldn't cut it for me.

I'm on a very high tarrif with w'n'w max and the cut in cost is significant.

bartmanekul
10-04-2008, 11:28 AM
Fair enough. If it goes someway to buying a phone with GPS, then thats ok then ;)

pa49
10-04-2008, 11:35 AM
Fair enough. If it goes someway to buying a phone with GPS, then thats ok then ;)

I have bought a next gen 42 channel 'key ring' bluetooth GPS receiver and could buy two more!

ziffos
10-04-2008, 05:08 PM
I have bought a next gen 42 channel 'key ring' bluetooth GPS receiver and could buy two more!

Well done pa49 for the "heads up" on this and also well done for getting T-Mobile to give you a refund of 3 months charges. :icon14:

pa49
13-04-2008, 07:18 AM
Well done pa49 for the "heads up" on this and also well done for getting T-Mobile to give you a refund of 3 months charges. :icon14:

Hey Ziff!
Hope it helps.
It's in the hands of Trading standards and Advertising standards now.
Sorry about the early morning Bear with a sore head reply to your post over on 3G forum.:rolleyes::)