View Full Version : 3230 on Orange


mark4130
04-06-2005, 07:35 AM
I have the 3230 on Orange and I have an issue with the Orange homescreen. Basically it runs alongside the normal 3230 homescreen but stretches the wallpaper to fit the full page making it blurry and soft looking. Whatever themes you choose are only then applied to the Menu screen, not the homescreen - is there any way of removing the Orange homescreen?
Cheers
Mark

N/A
05-06-2005, 07:02 PM
I'm afraid it is in ROM (Read-Only Memory). Easiest way to get rid of it is to sell/return the Orange branded phone and get a retail/unbranded one. A more difficult way is to find someone who can flash the phone with a "standard", un-branded firmware release.

mark4130
05-06-2005, 07:18 PM
Is it a difficult process to get the phone flashed to a generic 3230 rom without all the Orange mistakes? If I was to take it to a Nokia service centre would they be able to do this?

dukesatan
06-06-2005, 10:18 AM
When you say "Oranges mistakes" Just remember Nokia generate the firmware for the phone, all oragne do is have there logo's etc added to the O/S. So you may find your revision of firmware is no different even if you have a generic version installed by a Nokia Service center, all that will be missing is the logo's, bugs may remain. Also you must ensure they return the phone unlocked for use on Orange, you can check your firmware by typing *#0000# Current version is 3.0505.2 for the majority of users.

Duke.

mark4130
06-06-2005, 10:57 AM
I understand Nokia generate the firmware for the phone, the Orange mistakes I refer to are purely centred around the additional (and unnecessary) Orange homescreen.
It is the latest firmware that I have (3.0505.2), if I have it flashed with this again at a Nokia service centre I assume it will operate exactly as it does at present just without the Orange homescreen...

dukesatan
06-06-2005, 11:04 AM
yep should do, have you checked if you can uninstall it? O2 put on there own O2 Active software which gets expensive if you use it and first thing i did was uninstalled that. You might find its an additional program and not in the firmware.

mark4130
07-06-2005, 06:09 PM
Just found another issue with the Orange homescreen.. you cant use the power button to swap profiles like you do from the normal Nokia homescreen!!
Didnt Orange test this before releasing it!?!?! I jumped ship from the SPV because of Oranges inability to test before shipping.....

nich
07-06-2005, 07:21 PM
I agree totally - Orange homescreen is the most frustrating thing. Not just that it looks bad and prevents features from operating properly but it keeps causing my 3230 to crash apparently due to an error in the programme. I have contacted Orange about this however as I didn't take out their own 'Orange insurance' when I got the 'phone they are not willing to replace it and say that it is not their problem. It's such a shame as I think the 3230 is basically a good 'phone that is being ruined by this! I'll be so glad if/when someone actually figures a way to get this off the handset. Ahhhhhh.....rant over.....that's better!

dukesatan
11-06-2005, 07:48 PM
Did either of you look in tools>manager and see if it can be uninstalled in any way? No one mentioned if its an after installed app or if it is part of the firmware.

Duke.

Rafe
12-06-2005, 07:17 PM
The Orange Homescreen can't be removed.

However if you have a specific instance where you can repeat a crash (i.e. not just once) and think it may be related to the home screen I will pass the details onto Orange.

I've been using the Orange Home screen and at first it did annoy me, but now I find it's OK. (Something better than standard), that said I would like the option to be able to remove it.

Rich_uk
14-06-2005, 07:44 PM
The Orange Homescreen can't be removed.

However if you have a specific instance where you can repeat a crash (i.e. not just once) and think it may be related to the home screen I will pass the details onto Orange.

I've been using the Orange Home screen and at first it did annoy me, but now I find it's OK. (Something better than standard), that said I would like the option to be able to remove it.
hi everyone,
just thought i'd add my annoyance at this orange homescreen.

Rafe, what relationship do you have with orange? as you mention you can pass on the details to orange?

anyway, the homescreen faults i have with the phone so far are,
1) as mentioned above the profiles don't work from the on/off button.
2) none of the joystick shortcuts work
3) the voice comm doesn't work from the homescreen
4) it keeps changing the wallpaper from none to the one used on the orange homepage. ( i keep changing the theme setting but every time i go into the settings its changed back to user defined :mad:

i have found an app called task spy (http://www.pushl.com/) which can identify the offending hidden app and shut it down but then the dam thing restarts a few seconds later

nich
14-06-2005, 08:03 PM
The Orange Homescreen can't be removed.

However if you have a specific instance where you can repeat a crash (i.e. not just once) and think it may be related to the home screen I will pass the details onto Orange.

I've been using the Orange Home screen and at first it did annoy me, but now I find it's OK. (Something better than standard), that said I would like the option to be able to remove it.

My 3230 is actually keeping it's own log of every time is crashes i've discovered! It has made itself a txt file which contains date and time of 'HomeScreen.app exit' which now totals 18 times since 11/04/2005. I have reported this to orange and they have told me if it 'carries on doing it' then they'll look at it! This is on top of all the probs mentioned by rich_uk.

Rich_uk
14-06-2005, 08:13 PM
My 3230 is actually keeping it's own log of every time is crashes i've discovered!
nich, would you mind letting us know where to find this log?
cheers
Rich

nich
15-06-2005, 10:08 PM
nich, would you mind letting us know where to find this log?
cheers
Rich

It is in tools > file manager and right at the bottom in no folder in the 'phone memory

Rich_uk
15-06-2005, 10:30 PM
It is in tools > file manager and right at the bottom in no folder in the 'phone memory
cheers nich
i have "HomeScreen.app exit" mentioned over 40 times i that list and the phones not even a week old! plus if the numbers 7.6.2005 18:41:40 relate to the first time this happed, this was several days before i got the phone!

mark4130
19-06-2005, 07:43 AM
Spoke to my local Nokia Service Centre yesterday and they said that they can re-flash the phone and it will remove the Orange branding. They didnt seem to think it would affect anything else. I mentioned that some people had said that I might lose answerphone but they didnt seem to think so....

Rafe
19-06-2005, 01:46 PM
I don't have a special relationship with Orange as such, but I can pass them on to a PR contact who may be able to forward them to the tech guys. That said they are aware of the problem I believe.

Rich_uk
19-06-2005, 04:24 PM
Spoke to my local Nokia Service Centre yesterday and they said that they can re-flash the phone and it will remove the Orange branding. They didnt seem to think it would affect anything else. I mentioned that some people had said that I might lose answerphone but they didnt seem to think so....
I'm curious to know if this is normal practise for a nokia service centre to flash a phone with a none branded fw if the customer asks for it? I've read else ware that they'll only re-flash a phone with the same branding as it originaly had?

samno
20-06-2005, 04:03 PM
This might be why it isnt widely available on orange theyre only selling them with contracts on their website. They probably trying to get a decent firmware before selling it as PAYG. Its been only contract for about for 4 months.

Robb
30-06-2005, 12:01 PM
If h/s is re flashed with orig firmware an Orange h/s will lose Line 2

Apparently the firmware is not available yet (my local O2 shop is my closest Nokia dealer and they will reflash FOC :) )

lergik
05-07-2005, 06:44 AM
the joystick shortcuts do work when in 'phone' mode. If you press and hold the menu button an options box pops up which shows which applications are open. Switch to 'phone' which exits the HomeScreen. Only problem is that if you press the 'back' button it goes back to the HomeScreen.

HomeScreen - very nice app, shame about the bugs.

mark4130
05-07-2005, 06:23 PM
Its been stated - In Nokia homescreen mode, all the shortcuts work correctly.
In Orange homescreen mode, it doesnt. You shouldnt have to choose a default homescreen (ie the Nokia homescreen) from a list of apps.
Its a very poor implementation of something that everybody changes almost immediately in the world of MS smartphones. The fact that you cant overwrite it is ridiculous - luckily it has been proven that reflashing the phone at a Nokia Service Centre will remove all the Orange rubbish and make the phone run a hell of a lot quicker.

Rich_uk
05-07-2005, 07:23 PM
HomeScreen - very nice app,

:o I've failed to find any usefulness in this app?
the sooner the new firmware comes out and i can get the phone flashed, the better

Robb
05-07-2005, 09:36 PM
I have also tried to delete 'HomeScreen' within FExplorer and it won't delete, even from the C drive???

It looks like it's deleted but re appears plus it's still in the Z drive and you can't delete from that drive

Really getting fed up now - anyone shed any light on deletion of HomeScreen application?

:frown:

patters
11-07-2005, 04:49 PM
I just spent 30mins on the phone to Orange reporting this today. I've had this phone since the week it came out and it's been doing this from the off. The Orange CS rep reckoned she couldn't find anything about it and made out I'm the only person. She got back to me later on having escalated it to the tech people and guess what the answer was - full reset and wipe everything. No. This is garbage. That isn't troubleshooting. That's like getting someone to reinstall Windows just because they have a problem with their PC.

Thanks for the pointer about the log, I'll see if I can email it to them.

Rich_uk
12-07-2005, 08:01 PM
I just spent 30mins on the phone to Orange reporting this today. I've had this phone since the week it came out and it's been doing this from the off. The Orange CS rep reckoned she couldn't find anything about it and made out I'm the only person. She got back to me later on having escalated it to the tech people and guess what the answer was - full reset and wipe everything. No. This is garbage. That isn't troubleshooting. That's like getting someone to reinstall Windows just because they have a problem with their PC.

Thanks for the pointer about the log, I'll see if I can email it to them.
LOL. i could of written the above post! when u phone back they'll tell you its the phone thats faulty and you need a new one (at least that'll solve the dust problem for a couple of weeks)
anyway, after reading your post i phoned up orange again to say that the second phone has all the same bugs and when is a fix available. i was told that they are unaware of any problems with the phone!!! i then pointed out that after my second 3230 had all the same faults i looked on the net to find every 3230 owner has these problems and how on earth can they tell me they are unaware of any problems?? its been driving me mad trying to find out when nokia will release a fix for this phone, no one can tell me anything.
any 3230 owners reading this which has any faults, PHONE ORANGE AND MAKE A FUSS!!