View Full Version : Built in Email Facility on Orange


mattw
03-03-2003, 10:34 PM
I have been trying to access my emails through the included mailbox system on the 7650 and am having no luck. I have tried it with two accounts which i know to be working with correct servers login etc etc, but each time I try to collect emails it says that there is a general error, and if i try to send one it puts it in a queue.

My phone is (trying to) use Orange GPRS, which after a long batlle with dippy support staff (5 phone calls to customer support!) has been enabled and is working on the phone as far as i can tell. This has only been tested as far as browsing WAP and sending MMS messages which up till then had also not worked.

I have read that the included software is not the best, but thought that it should work and the manual does say that it will access any POP3 account (it is a standard BT Openworld account btw).

If anyone else has had trouble or knows what i may be doing wrong please share your ideas, im really stuck on this one!

Matt

ps is anyone else on the Orange Access Plan jobby, apparently its free for 3 months and gives you 10meg GPRS data transfer a month, and is just £4/month after that (but i've possibly missed the catch :D )

omar_g
03-03-2003, 10:40 PM
The access pack only covers GPRS WAp. You will need GPRS Internet to download your Orange mail. It is charged seperately.

mattw
03-03-2003, 10:44 PM
this is possibly why im not getting anywhere with it then

in that case i may endeveour to find a way of using a WAP webmail service to check emails, as then it will be free :D

sorry to ask a silly question but this is my first phone with GPRS and im still learning!

03-03-2003, 11:26 PM
Matt,

Try this link,

http://www.orange.co.uk/mobileemail/personal/configurator/phone_only_01.html

I used it to set up my email with it.

Tesh

03-03-2003, 11:45 PM
Actually I had the same problems with orange and not having gprs switched on even after being asked many times...
Eventually they did it and I got my 10mb access pack added to my account... stupidly thinking that my £4.00 would cover my limited gprs sending and receiving of emails..

Imaging my surprise when I got a bill for £9.57...how could this be? I paid for my 10mb of gprs which everyone at orange assured me would cover all my gprs usage!

Well actually it was a bit of a lie.

The orange access pack only covers wap usage over gprs. Anything else like picking up + sending email and browsing html using web viewer is charged at a premium rate on top of the access pack price - thus rendering the access pack totally useless and a waste of money (for me anyway)

I've since discovered (after finally finding someone not entirely brain dead in the call centre) that they do a 2mb unlimited usage gprs pack for £4.00 so you can surf + mail happily -till you hit the 2mb limit then they skin you alive!

Still you live and learn

Ratkat
04-03-2003, 08:26 AM
Why no access your email using dial up numbers from your isp, if you go to the nokia site it will send you a configiration message to do this in the set up my phone section or you can do it manually. at least it works without gprs