Hi,

normally I have no auto lock intervall on my E61 and since today I have an autolock intervall of 1 minute, which I can change to 59 minutes but not more. I think this comes from the installation of the blackberry client. Is there someone who has made the same oberservation, that the blackberry client enables the auto lock intervall, which could be not deactivated. I tried to deactivate but I get always the message that the deactivation is not possible.

So are there any tricks to get a longer auto lock intervall than 59 minutes, or to deactivate the autolock intervall although the blackberry client is active?

Thanks in advance

Hi,

Sorry I can't help as I have exactly the same problem and it is driving me crazy! I'm on Orange UK and installed Mail for Exchange.

When I had sychronised with my exchange server (Hostway) a security setting was sent or pushed to my phone. After that I have to enter a lock code if I don't use the phone for 15 minutes.

It is really more than annoying and is the only problem I have with this phone which is very good.

I cannot extend the autolock duration more than 15 minutes (or set it never). The code has be a alphanumeric code of at least 4 digits which means it takes some time to type in (as you need to change the text type).

I am very keen to resolve this - I don't like the idea of the server forcing security settings to my phone. This is not a work email server, it is my home email. I have spoken with my hosting support and they are unable to help.