Faraz786
06-11-2002, 06:17 PM
I was wondering if anyone can help me on this.
I spoke to my service provider today Vodafone/Singlepoint, I asked if I could get GPRS and they said yes they sent me the setting for GPRS by text and said it’s free until end of December. Now when I go to Services & click on Vodafone live this is what comes up --- GPRS: GPRS not available. Check network services.
Then I ring them back and spoke to them they said to It should work, have u switched ur phone off and back on. I had done that but its still not working.
Can anyone help me with this please.
lag-a-lize
07-11-2002, 12:31 AM
i had that problem too but then i went to vodafone portuguese web site and from there, after deleting what they have send to me by phone, i send the same files to me again but thist time from the web and it worked. i don´t know if u understand what i mean, simply go to your country vodafone site and see if you can send from there the setup files. it worked for me
Faraz786
07-11-2002, 04:08 PM
Thanks i will try that, but its still not working :agrue:
Devilish
07-11-2002, 04:58 PM
the reason you can't use GPRS is because SINGLEPOINT has not enabled it to its customers yet. :x
You said that you rang them, i assume that was vodafone not singlepoint. Give singlepoint a ring, the number is on your bills and ask them when they plan to launch GPRS for its customers.
Hope that helps.
Faraz786
07-11-2002, 05:18 PM
I did talk to Singlepoint, they said to me GPRS is working but don’t know why it’s not on your phone. :evil: The only thing they said to me is, have u switched your phone off and back on. :agrue:
R they any more Singlepoint users with the same problem. :-?
sowen
07-11-2002, 06:06 PM
I spoke to Singlepoint on Tuesday and they told me I can't have GPRS enabled until January?? :(
Faraz786
07-11-2002, 06:56 PM
I think Singlepoint’s service is shit, they need to sort it out. :evil: :agrue:
spit_1500
08-11-2002, 05:52 PM
stop :agrue: people!!
i had the same probs for a week. heres the facts
to use mms on singlepoint, u need the gprs activated on ur account
ring to check
to use gprs for the internet and wap, now that a different ball game, cos ive played it....
you will need to pay i repeat pay for that service, it costed me £7.99 a month on top of my original tarrif. but the idiots at customer service thought that i needed it for mms, so as usual out came the card. then i spoke to my contact at phones 4 u and he said the reason the mms didnt work straight away was cos there was a delay for the service, also not fully true if u register b4 nov 1st the i needed to ring up and reregister for the settings to work. but i think that was because i cancelled the gprs tarrir.
hope this helps u guys
i know how frustrating it is, ive been there
any querys just ask i might b able to help