View Full Version : Anyone ready for an international lawsuit against Sendo?


blahblahbber
23-02-2005, 05:54 AM
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There are too many frustrations, stress-related health risks, and unclear/untrue marketing directly tied to the Sendo X.

SoniX is only one speaker, not "speakers"

SoniX clearly does not refer to the earpiece, mic, or stereo earphones. They are screwed!

This Sendo X does not even perform like a phone or a "smart"phone. Another strike.

This is clearly a lawsuit. We need to team up and create a massive claim against Sendo for such marketing abuse.

I will be talking more with Morgen Lewis - Counselors at Law, in Palo Alto for real actions waiting to take place. No conflicts of interest so all is great to go! If Sendo would upgrade my premature Sendo X smartphone phone to Sendo X2 smartphone, then I may call it off if it performs to specs. But I am aware of Sendo's mistakes which will cost them dearly. I have already had a consultation and will be presenting more information for them to review. This is just fabulous. Remember, what is better for business is worse for the people. This couldn't be more true in this case.

We are not guinea pigs in their Research & Development. We are working for Sendo for free by dealing with these faulty problems.

Consumers use cell phones to conduct important calls, not to test the reliability or "work" for Sendo for FREE. What a joke if they thought they could pull off this $h!t with consumers. They are going to learn the hard way just like us Sendo X consumers have learned.

If anyone wants to post additional information on pursuing this claim, please do. Let Consumers take the time, health, and hard-earned investment back into their own hands!

Power of the people, not the scum!


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kilters
23-02-2005, 08:18 AM
I'm sure I'm not the only one when i say that your merciless quest chills me to the core. What age are you?

stuclark
23-02-2005, 10:25 AM
Oh please grow up!

There is NO WAY you can file a complaint against Sendo for ANY of the "complaints" you've listed below - it will get laughed out of court!

Where's your proof of "stress-related health risks"?

Where's your proof of "unclear / untrue marketing"? (YOU simply haven't read the marketing info correctly)

Are you forgetting that EVERY phone on the market has bugs?

How can you claim the phone doesn't function as intended? I can make phone calls on mine, I can use it as a camera, I can listen to MP3 songs, I can install other applications, I can browse the internet, I can send / receive files over BT, IRDA, USB...where's the lack in functionality there?

dolphin74
23-02-2005, 12:38 PM
I agree with Kilters & Stuclark, blahblahbber must be a child who is throwing his toys out of his pram! For gods sake just grow up and be constructive. I am happy with my Sendo X and haven't had many problems.
Forums are supposed to be for intelligent people to share ideas and solve problems not to rally people into joining together to sue companies. Don't you think that the courts have better things to do with their time!

messus
23-02-2005, 12:56 PM
I agree with Kilters & Stuclark, blahblahbber must be a child who is throwing his toys out of his pram! For gods sake just grow up and be constructive. I am happy with my Sendo X and haven't had many problems.
Forums are supposed to be for intelligent people to share ideas and solve problems not to rally people into joining together to sue companies. Don't you think that the courts have better things to do with their time!


Actually, the idea is not far out, and there are som valid point from blablablah,
But the approach is debatable...

Dolphin, you realize that you, stuclark and the other Sendo enthusiast are
outnumbered by us who have a Sendo X which does not work as it should!!

To be honest, I am really struggling to figure out the origin to your Sendo loyalty!
-Because if you are that satisfied with you'r X, you can't have had many mobile
phones in your life, and- or your expecations/demands are like a child.
Since the quality of this phone reminds me more and more of a toy coming out
of a "Kinder Egg".

And, who are you to question other peoples IQ?

So If I am not dancing for Sendo I am not intelligent?

Your brand loyalty is what is reminding me more of the act of child!!

kilters
23-02-2005, 01:13 PM
Cool your beans Messus.

I don't feel outnumbered on this forum as I realise that those who encounter problems will be more vocal than those who are pleased with a product. There are a lot of people who bought this phone who are unaccounted for if I was to take your view literally.

As far as I can see there is a small few with constant niggles rather than a whole truckload of people.

I will agree that the phone is not perfect, but it rarely lets me down despite an enormous amount of 3rd party apps, music and videos on the phone.

If you are so disatisfied then return it.

Anywho, tis just a phone.

Rafe
23-02-2005, 01:16 PM
I don't think you're going to be getting very far with your class action. Taking your example of the SoniX - it is my understanding that this is a chip and that was made clear in the specifications. Evidently you had problems with the phone, and I don't think you are the only one. However there are a lot of very satisified people out there. Certainly I've met more Sendo X nuts that anyone else (not sure what it is about the X, but it seems to attract loyalty far more than say the 7610). Having used one myself I can say I have not had any problems and it remains one of my favourite Series 60 phones.

I've seen other comments about build quality and I don't really understand it. Certainly it doesn;t have the same finish style as other phones (it has a different feel to Nokia or Sony Ericssons), but it has survived some nasty treatment from me (I'm really good at dropping phones), and some fairly intensive use.

I think what people like best about the X is the number of features its packs into a relatively small and normal looking phone. For example the SD Card and Stereo support have made it popular.

The thought of stuclark not having owned many phone made me smile!

Oh and please try and keep the conversation civil.

Rafe

stuclark
23-02-2005, 01:56 PM
The thought of stuclark not having owned many phone made me smile!

Rafe
That made me laugh as well...clearly it's considered that you haven't owned many phones when you say you actually like one of them! (incidently, I think the LG U81xx series of phones are great as well!)

I'm currently in posession of 12 of them, of all different makes / models, and am up to somewhere in the region of 50 in the last 12 years that I've been using mobiles!

TANKERx
23-02-2005, 03:18 PM
This won't go far when you try to explain this (http://www.allaboutsymbian.com/forum/showthread.php?t=34208) to the judge.


It took me about 2 hours to invent including the design, location, actual grinding & cutting, drilling, soldering, testing, reassembly, and final testing.

Ermmmmm, I didn't break it! Honest!


As an aside, you don't know anything about bugs and unreliable connectivity until you've used a Microsoft Smarpthone (more like a dumbphone). I've used a number of them over two years and they've lost me messages and data and calls and all sorts. Trust me, I know what I'm talking about!

By the way, did you know that this thread is linked to by Jacek Rutkowski (http://jacekwatch.blogspot.com)? What an accolade!

blahblahbber
23-02-2005, 04:23 PM
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Seriously, there are individuals here who are all surprised of the handicaps with the Sendo X. Now that is not the case. Those on these forums are used to dealing with it. Who is going to keep on posting about how crappy their Sendo X is? Yeah, we all must get tired of it at some point. Keep checking this forum. New and old problems pop up all the time.

Consumers who purchase a product, is expecting at least what is promised in the box... not down the road. Sure there is room for improvement, but functionality is something that is expected out the door.

Sure some may think this is too far, but how far can too far be for someone who rarely uses there phone to its potential. Or how about someone who is taking a call, placing a call, etc. to not expect a locked/crashed phone. As all [Sendo loyalists] persist on smiling, while admitting it has a [few] quarks. How important is the actual operation of the phone? Isn't this the reason why people buy cell phones, not media players? Sure if the phone does a little extra, well then it better preserve the initial reason for a cell phone.

Sendo X has faulty application management. You can't multitask well. You can't customize your phone or you loose performance then in turn jeopardizing the phone.... Seriously, dare me to make a list of what is faulty and how is should be?

I don't think it is necessary to list since the info is all around the forum. Being constructive is within reason. How constructive can you be when the entire reliablilty of the Sendo X is beyond you control? I haven't used a smartphone before, but when I buy a cell phone, you bet it better have that phone functionality.

I would pay extra to destroy the Sendo X with a hammer in front of the product developers rather than than attempt to return it.

The phone is so buggy that the more you use the phone, the more frustrated you will be. Sendo X is just the icing on cake with pretty little cake decorations and rainbow sprinkles being the functionality of the phone. Is it hard to imagine the sprinkles crumbling along with the cake relating to the funtionality of the phone the more you handle it?

Oh, and did I mention the cake was fresh out the oven to the point of being fragile? Ooops just lost a 3/4 of the cake, there goes my GSM connection....


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This makes me hungry... :D

blahblahbber
23-02-2005, 04:36 PM
Maybe I should have bought this instead:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=30389&item=6369722211&rd=1&ssPageName=WDVW


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blahblahbber
23-02-2005, 05:02 PM
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Even this guy thinks it has dual speakers!


http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=64355&item=5753268060&rd=1&ssPageName=WDVW


:hmmmm:


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stuclark
23-02-2005, 06:00 PM
Maybe I should have bought this instead:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=30389&item=6369722211&rd=1&ssPageName=WDVW


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Even if you did, I expect you'd find something to moan about concearning that "phone"...probably something like "I thought it was a dummy, yet I can't put it in my mouth"

blahblahbber
23-02-2005, 06:29 PM
Even if you did, I expect you'd find something to moan about concearning that "phone"...probably something like "I thought it was a dummy, yet I can't put it in my mouth"

Put downs are childish, aren't they?

written by Clark Stuart on 22/08/2004 on the X


The Sendo X is a brilliant phone. It could do with a new firmware release to iron out some irritations, but nothing serious. :puke: Pixmania delivered to me in 2 days, which is quite reasonable considering the phone came from France.....


no comment

blahblahbber
23-02-2005, 06:54 PM
This won't go far when you try to explain this (http://www.allaboutsymbian.com/forum/showthread.php?t=34208) to the judge.




Ermmmmm, I didn't break it! Honest!


As an aside, you don't know anything about bugs and unreliable connectivity until you've used a Microsoft Smarpthone (more like a dumbphone). I've used a number of them over two years and they've lost me messages and data and calls and all sorts. Trust me, I know what I'm talking about!

By the way, did you know that this thread is linked to by Jacek Rutkowski (http://jacekwatch.blogspot.com)? What an accolade!


Just for an update, the reason I know my mic relocation works is because VoiceSignal has proved to be 100% accurate.


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stuclark
23-02-2005, 07:04 PM
Put downs are childish, aren't they?

written by Clark Stuart on 22/08/2004 on the X


The Sendo X is a brilliant phone. It could do with a new firmware release to iron out some irritations, but nothing serious. :puke: Pixmania delivered to me in 2 days, which is quite reasonable considering the phone came from France.....


no comment
As is trying to find a post to contradict what I'm saing!

However, it's unfortunate for you that the post you found (which incidently must have been one of my first on these forums) quotes me as saying "The Sendo X is a brilliant phone". hmm... ;)

Oh, and for the record, I have NEVER denied that there are some problems with the phone. However, those problems don't consitute a lawsuit like you're attempting to create.

The mature position here is to use some common sense to differentiate between a phone which is unsuitable for sale (which is what you're claiming) and a phone which has some minor firmware bugs (which is EXACTLY the same as with MOST phones on the market). Are you going to try suing Seimens, Nokia, LG, NEC, Samsung and the others?

Afterall, fair's fair... :)

acid drop
23-02-2005, 07:42 PM
You're an idiot blahblahbber.... and honestly, what's the deal with the name?!

blahblahbber
23-02-2005, 09:33 PM
You're an idiot blahblahbber.... and honestly, what's the deal with the name?!

Sure there will be some who oppose my actions. The name is for nobody to care about, you can tell.

pelwell
24-02-2005, 09:11 AM
I'd like to add my name to the opposition list. I think you need to get a bit of perspective. I've had problems with the phone, but it's hard to regret buying it when there is still nothing else around with same combination of size and features.

If you were seriously unhappy with your phone then you should have pushed for a refund and moved on. Spending the time on a DIY 'upgrade' sends out mixed messages and wipes out any guarantee you might have had.

MAJ25
24-02-2005, 01:46 PM
Ok legal action...

I am actually in favour of this. Why should we just put up and shut up. Like Blahblah I think we've all been sold down the drain. The phone is unreliable and unstable. I have never had a phone with so many problems. It does not do what it claims to do well enough due to so many inconsistencies and bugs.

I think you've got a case. Are you in the US?

For those that have said we should have taken it back - get real, nobody is prepared to take it back! Sendo dont want to know. We can send it off to them and wait for it to be returned, which could be 3-4 weeks.... (incidently I was told I'd have to pay for that????!) but what are they going to do about software problems - NOTHING, but tell us we've got to wait for the next fm update, which could be next century the speed they work.

Most of us are unlikely to have experienced all these problems until after the 14 day guarantee, by which time we were signed up to a network and could do nothing about it.

I am fed up with people defending this useless piece of rubbish and back your case blahblah. I dont know enough about the technical side of it and if what it is claiming is false - there seems to be a lot of dispute about this. But I do know that I am not happy and have no rights to do anything about it.

They should cut their losses and give us people moaning a free upgrade to the X2 which they will have hopefully learnt by their mistakes in developing it. Those that are happy with the X WHY are you on this site? I never went on to the Nokia forums and banged on about how good the phones were - it never crossed my mind and I dont have the time to waste. I dont have the time to waste here, but I here because I'm very angry that this company has got away with it.

:icon13:

MAJ25
24-02-2005, 02:46 PM
The mature position here is to use some common sense to differentiate between a phone which is unsuitable for sale (which is what you're claiming) and a phone which has some minor firmware bugs (which is EXACTLY the same as with MOST phones on the market). Are you going to try suing Seimens, Nokia, LG, NEC, Samsung and the others?

Afterall, fair's fair... :)[/QUOTE]



What is wrong with you StuClark? The phone is crap. I've never encountered so many problems with other manufacturers, although I'm not saying they're faultless. The occasional blip I can put up with as can most people. Constant crashes and bugs render this phone nion useless. Please wake up StuClark. If you love the phone so much - write to Sendo and tell them, set up a Sendo X supporters club or something - but DO NOT waste your time in here. You are clearly willing to accept a poor quality, under developed phone that should not have been released without thorough testing,,,, we're not.

You are happy - hooray for you and thank you for telling us.

Goodbye StuClark

:ciao:

blahblahbber
24-02-2005, 04:55 PM
Ok legal action...

I am actually in favour of this. Why should we just put up and shut up. Like Blahblah I think we've all been sold down the drain. The phone is unreliable and unstable. I have never had a phone with so many problems. It does not do what it claims to do well enough due to so many inconsistencies and bugs.

I think you've got a case. Are you in the US?

For those that have said we should have taken it back - get real, nobody is prepared to take it back! Sendo dont want to know. We can send it off to them and wait for it to be returned, which could be 3-4 weeks.... (incidently I was told I'd have to pay for that????!) but what are they going to do about software problems - NOTHING, but tell us we've got to wait for the next fm update, which could be next century the speed they work.

Most of us are unlikely to have experienced all these problems until after the 14 day guarantee, by which time we were signed up to a network and could do nothing about it.

I am fed up with people defending this useless piece of rubbish and back your case blahblah. I dont know enough about the technical side of it and if what it is claiming is false - there seems to be a lot of dispute about this. But I do know that I am not happy and have no rights to do anything about it.

They should cut their losses and give us people moaning a free upgrade to the X2 which they will have hopefully learnt by their mistakes in developing it. Those that are happy with the X WHY are you on this site? I never went on to the Nokia forums and banged on about how good the phones were - it never crossed my mind and I dont have the time to waste. I dont have the time to waste here, but I here because I'm very angry that this company has got away with it.

:icon13:



Way to go MAJ25... Standing up for what he feels is right. Yes, I am in the US. Need to get involved? Please do.

I spent nearly $1000 to get this phone. $650 USD on eBay when it first appeared. Plus $200 to terminate my AT&T and another chunk of change to activate T-Mobile. I spent even more money on applications that don't work well with the phone too. And the SD chip to store 128MB of data. This whole purchase was just ridiculous. Sounds like you spent something similar.

I know this sucks, and now it is time for action. Yeah, that 14-day period was not enough to accept the damages cause by this rubbish phone. I see people selling their Sendo X on eBay all the time. Wish I didn't stick around hoping for a resolution that progressed into a permanent downfall / loss.



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stuclark
24-02-2005, 07:26 PM
What is wrong with you StuClark? The phone is crap. I've never encountered so many problems with other manufacturers, although I'm not saying they're faultless. The occasional blip I can put up with as can most people. Constant crashes and bugs render this phone nion useless. Please wake up StuClark. If you love the phone so much - write to Sendo and tell them, set up a Sendo X supporters club or something - but DO NOT waste your time in here. You are clearly willing to accept a poor quality, under developed phone that should not have been released without thorough testing,,,, we're not.

You are happy - hooray for you and thank you for telling us.

Goodbye StuClark

:ciao:

Ha Ha! :)

What is wrong with me? ... let me think...Oh yeah! I have some common sense!

If you're SO convinced you've got a case against Sendo, show us the evidence. Post in here all your valid, structured and rational arguments against the X, with evidence to back them up, and who knows, I may support you!

It's a pity you can't remember all the times I have discussed bugs and other things which don't work in this phone - the difference is that rather than just ranting about them, I contacted Sendo (POLITELY), worked with them, and helped them find solutions! I can tell you, for example, that the next firmware for the X contains two fixes which I helped them find!

One thing still confuses me about your actions though...what exactly are you expecting to achieve? How much money do you want? Are you claiming mentall stress from willingly buying a phone? - Oh, I think your "offer" of dropping the suit if Sendo were nice enough to give you a FREE X2 is slightly flawed - if you hate the X SO MUCH that you want to sue Sendo, why the hell would you settle for a newer version of the same thing as payment??? And what happens when you get bored of the X2 - do you sue Sendo again, this time with the offer of dropping the case if they give you a free X3??? Eh???

Oh, and do you think you can try, in a mature, grown up way, to refrain from personal attacks on people who don't agree with your point of view?

Rafe
24-02-2005, 07:56 PM
Please keep the discussion on topic and civil or I will lock this thread.

blahblahbber
24-02-2005, 08:29 PM
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Clark (and anyone who this applies to), I ask politely that you not ruin it for everybody by posting your unwelcome comments.

This thread is a serious issue and not a place to share your emotions and explicitly target individuals. We all think some individuals are nuts in our own views....

Thank you. :hmpf:


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blahblahbber
24-02-2005, 08:37 PM
Ha Ha! :)

What is wrong with me? ... let me think...Oh yeah! I have some common sense!

If you're SO convinced you've got a case against Sendo, show us the evidence. Post in here all your valid, structured and rational arguments against the X, with evidence to back them up, and who knows, I may support you!

It's a pity you can't remember all the times I have discussed bugs and other things which don't work in this phone - the difference is that rather than just ranting about them, I contacted Sendo (POLITELY), worked with them, and helped them find solutions! I can tell you, for example, that the next firmware for the X contains two fixes which I helped them find!

One thing still confuses me about your actions though...what exactly are you expecting to achieve? How much money do you want? Are you claiming mentall stress from willingly buying a phone? - Oh, I think your "offer" of dropping the suit if Sendo were nice enough to give you a FREE X2 is slightly flawed - if you hate the X SO MUCH that you want to sue Sendo, why the hell would you settle for a newer version of the same thing as payment??? And what happens when you get bored of the X2 - do you sue Sendo again, this time with the offer of dropping the case if they give you a free X3??? Eh???

Oh, and do you think you can try, in a mature, grown up way, to refrain from personal attacks on people who don't agree with your point of view?


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No I won't show proof. This is litigation, not fun and games. But I can say plenty in my own words.


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Rafe
24-02-2005, 08:55 PM
blahblahbber my warning applied to you asmuch as anyone on this thread.

Personally I don't agree with you (I think pewell is right about perspective), and evidently that is also the case for others. Please keep it to comments to problems you may or may not have had with the phone rather than what you think (by saying 'you must be stupid' or 'haven't used mnay phones' etc.) of someone elses opinion.

I actually feel sorry for you if you managed to spend $1000 on getting a new phone.

mart_is_good
24-02-2005, 09:34 PM
Some of the members of this forum are really starting to annoy me.

To Admins: Can you ban these losers please? They are ruining what should be a helpful forum!

blahblahbber
24-02-2005, 11:39 PM
blahblahbber my warning applied to you asmuch as anyone on this thread.

Personally I don't agree with you (I think pewell is right about perspective), and evidently that is also the case for others. Please keep it to comments to problems you may or may not have had with the phone rather than what you think (by saying 'you must be stupid' or 'haven't used mnay phones' etc.) of someone elses opinion.

I actually feel sorry for you if you managed to spend $1000 on getting a new phone.


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Yeah, no one knows how truly sorry. I appreciate your sympathy Admin.


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SPEEDMAN
27-02-2005, 12:10 PM
i'm quite interested to see what's going to happen here. Blabla does have a point. Too many problems if you ask me.

stuclark
27-02-2005, 05:14 PM
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blahblahbber (and anyone who this applies to), I ask politely that you not ruin it for everybody by posting your unwelcome comments.

This thread is a serious issue and not a place to share your emotions and explicitly target individuals. We all think some individuals are nuts in our own views....

Thank you. :hmpf:


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...

stuclark
27-02-2005, 05:17 PM
i'm quite interested to see what's going to happen here. Blabla does have a point. Too many problems if you ask me.
I honestly don't think it's possible to make a case for this. There are FAR worse phones in existance, with less commitment by the manufacturer to fix issues, and no-one has made a successful claim against them! (think NEC e616).

Also - Nokia have just had to do a major re-call of 6630s on Orange in the UK - yet no one is trying to sue them...

Nutzu
27-02-2005, 05:35 PM
I honestly don't think it's possible to make a case for this. There are FAR worse phones in existance, with less commitment by the manufacturer to fix issues, and no-one has made a successful claim against them! (think NEC e616).

Also - Nokia have just had to do a major re-call of 6630s on Orange in the UK - yet no one is trying to sue them...was a re-call so the phones will be fixed which sendo didn't do that,with sendo the problem is with any network thx god i sell it after two days,ofcourse i lost money but when my friends ask about sendo i show them the garbage :icon13:

MAJ25
28-02-2005, 01:17 PM
I honestly don't think it's possible to make a case for this. There are FAR worse phones in existance, with less commitment by the manufacturer to fix issues, and no-one has made a successful claim against them! (think NEC e616).

Also - Nokia have just had to do a major re-call of 6630s on Orange in the UK - yet no one is trying to sue them...

So why dont Sendo just recall all their X's? Simple solution and provide us all with something that works properly... that is all I ask. I do not particularly want to take legal action and nor does blahblah, but when you've spent a lot of money it is very frustrating. I re-itterate in many ways the phone is good, but it is let down by reliability and stability. At the moment it is touch and go if I can make calls - what sort of a handset is that?? Having to wait for the next firmware update in this day and age is not on.

Sounds like Nokia and Orange are much more concerned about their customers. Proof that Sendo will never be able to compete with the big boys.

stuclark
28-02-2005, 01:51 PM
So why dont Sendo just recall all their X's? Simple solution and provide us all with something that works properly... that is all I ask. I do not particularly want to take legal action and nor does blahblah, but when you've spent a lot of money it is very frustrating. I re-itterate in many ways the phone is good, but it is let down by reliability and stability. At the moment it is touch and go if I can make calls - what sort of a handset is that?? Having to wait for the next firmware update in this day and age is not on.

Sounds like Nokia and Orange are much more concerned about their customers. Proof that Sendo will never be able to compete with the big boys.
Where your argument falls down is that Sendo provide firmware updates, FOC, on their website. You don't need to take your phone to a service centre, or send it back to an operator / manufacturer to get it updated.

Granted not all the bugs are yet out of the firmware, but I, and many others, are able to use the X as an everyday phone without issue (and before you start, YES, I do use it intensively, use all it's features regularly, and do know how many other phones work). If your phone is so faulty that you can't make calls, may I suggest you send it back to your retailer to get another example, as is your right under the one year guarantee!

Nutzu
28-02-2005, 02:38 PM
Where your argument falls down is that Sendo provide firmware updates, FOC, on their website. You don't need to take your phone to a service centre, or send it back to an operator / manufacturer to get it updated.

Granted not all the bugs are yet out of the firmware, but I, and many others, are able to use the X as an everyday phone without issue (and before you start, YES, I do use it intensively, use all it's features regularly, and do know how many other phones work). If your phone is so faulty that you can't make calls, may I suggest you send it back to your retailer to get another example, as is your right under the one year guarantee!how many fw updates sendo provided until now??there are only 2 common with all the problems the phone has only 2 updates are u joking stuclark??or u are they'r pupy,nokia 6630 has until now 5 updates and i can update it to any service centre around the world,i'm from canada and i'm a reseler,and imagine if i sell this ......smart phone to my costumers until now for shure i will be shot :D

stuclark
28-02-2005, 03:14 PM
If you're a reseller, shouldn't your arguments be slightly more mature? Calling me "stupid" and a "puppy" isn't exacly a sensible, mature way of getting your point across, is it? (especially when you've missed half of my point!)

Nutzu
28-02-2005, 04:59 PM
If you're a reseller, shouldn't your arguments be slightly more mature? Calling me "stupid" and a "puppy" isn't exacly a sensible, mature way of getting your point across, is it? (especially when you've missed half of my point!)PUPPY YES BUT NOT STUPID and is not about u'r point,is about people opinion,for this.........THING :D CALLED SMART PHONE

SPEEDMAN
01-03-2005, 11:58 AM
today i noticed something: i didn't see any networkname on the now screen, although i had full stripes : |||| of receiving top right.

i rebooted the phone, and i immediately received 6-7 sms'es. Even from Friday evening!

this means that nobody was able to reach me for the whole time !!! :mad:

stuclark
01-03-2005, 03:28 PM
today i noticed something: i didn't see any networkname on the now screen, although i had full stripes : |||| of receiving top right.

i rebooted the phone, and i immediately received 6-7 sms'es. Even from Friday evening!

this means that nobody was able to reach me for the whole time !!! :mad:
I think this problem is connected to the MP3 while receiving calls problem - it appears that the same sort of thing is happening in both cases (not being "visible" on the network). This happened once to me, and I did a backup / format / restore of the phone - it's never happened since!

TELSON
02-03-2005, 01:05 AM
today i noticed something: i didn't see any networkname on the now screen, although i had full stripes : |||| of receiving top right.

i rebooted the phone, and i immediately received 6-7 sms'es. Even from Friday evening!

this means that nobody was able to reach me for the whole time !!! :mad:
That's the result of the "App. Main. Closed" error message. I get it all the times so I keep an eye on my operator's logo. If it's gone and reception's full it means that phone needs to be restarted. It happens to me all the time, especially in areas where there's no reception. I'm missing important calls and messages because of this problem. It is obvious to me that Sendo doesn't got the technical expertise to fix the various problems that this phone has (and it is my guess that this is the reason Microsoft pulled out of the Z100 prototype). They still havent even fixed the word count when writing a message. It's ridiculous.

Blahblah I am as upset as you with this phone. I believe that when a company launches a new phone it is supposed that it's gone through some serious and thorough testing. But that doesn't seems to be the case with this phone. Like I mentioned before, the problem with the word count. I know there are WAY more serious problems that this phone faces, but that's not the point. The point is that THEY KNEW that it wasn't working. Something so simple and obvious. The same applies for the reception. You could tell straight out of the box that the phone had signal problems. Another example is the problem with the flashing screen and vibration while getting a call. The phone would keep flashing and vibrate for a couple seconds after answering the call. That is IF you could get a call. There were many reports of people missing calls -and still do- even with full reception. Call log would wiped out. Even the camcorder software wont work properly. Yet, they moved on with the launch of the phone. Now, could someone please tell me how on earth could they missed something like that? Is there anyone here who things that Sendo wasn't aware of these problems? If the phone went through some testing then yes, ofcourse they knew. If it didnt go through testing then who did the testing? Us? We paid so much money to buy an "unfinished phone" and do the testing for Sendo? I don't think so. As blahblah said, we're not guinea pigs

I really feel like Sendo is taking the piss out of me with this phone. And the fact that they still haven't fixed not even half of the problems that this phone has pisses me even more. I feel like a victim of a hoax. I don't care if Sendo is a small company, I don't care if it's a new company, I don't care if the technisians don't get any sleep because they work all day long on new updates, and I don't give a damn what other companies do. I don't give a rat's ass about all that anymore. The period of grace is over. I want my phone to function as a phone, as it should be, that's all I care about right now. Be able to make and receive calls with absolutely not problems at all.

blahblah I recommend that you consult your lawyer first. If we can make a case Im ready to team up with you!

dragon-tmd
02-03-2005, 08:58 AM
I'm getting really bored and pi**ed of here. All these lame comments about the thing Sendo did not good. :mad: Go buy yourself a Nokia,and you'll complain about that.

I myself use the Sendo X since June/July 2004 and never happened to have some really serious problems with it. The firmware has been improved two times, and since the latest 1.98 it runs nearly rock stable.

What i blame Sendo for, is the really annoying german O² bug, which has not been fixed by now. The X is totally useless on O². BUT the X has never been approved by german operators, so you'll use it at your own risk here anyway.

Sound quality is good, Mp3 bug never happened to me.

What to say - appart from the thing that i'm NOT related to Sendo in any way (in fact i have been one of the most feared posters) - the X has some twitches and adges, but it is working, as it should.

The X² will improve many things and will be cheaper than any Series60 phone I know of. I will gladly buy/test it for sure.

but these are just my 2 cents.

@Bla.... Get yourself a real life, you'll never win any court case with your weak arguments about SoniX, etc.

:rolleyes:

SPEEDMAN
02-03-2005, 10:16 AM
I don't believe that you never had any problems with it, sry.
Can you honestly say that smartmovie works correctly without suttering and without clicking in the sound?
Or that the GPRS connection breaks on you?
You never have a program that fails on you or that blocks?
You never had an empty phone log or had to reboot the phone because it blocked totally?

the fact wayfinder removed the X from the compatible list and all other symbian devices DO support it says enough for me.

it's just not compatible enough...
which is so sad...

stuclark
02-03-2005, 11:06 AM
Can you honestly say that smartmovie works correctly without suttering and without clicking in the sound?
No - but what if you don't *need* to use Smartmovie? Shouldn't the developers have some responsibility for their application?

Or that the GPRS connection breaks on you?
I can honestly say that since upgrading to 1.98 firmware I have had NO problems with GPRS

You never have a program that fails on you or that blocks?
Not with 1.98 firmware

You never had an empty phone log or had to reboot the phone because it blocked totally?
Again, NEVER with 1.98 firmware - this one has been completely fixed!

SPEEDMAN
02-03-2005, 11:10 AM
then congratulations, you have the perfect phone... for you!

if it works for you this well, then you must be very happy.

Try to understand that you are one of the few happy X users.

I bought the X also for smartmovie and the many applications that work on a SYMBIAN 60 smartphone that the X is.

if it isn't really compatible with the software for symbian 60, then it shouldn't be sold as such.

omegax
02-03-2005, 11:20 AM
Granted, the fact that the Sendo X doesnt run Smartmovie correctly is a pain, but without replacing hardware, playback isnt going to get any better. That said, it doesnt make this a bad phone. Afterall, it wasnt marketed as a movie phone anyway.

stuclark
02-03-2005, 11:52 AM
if it isn't really compatible with the software for symbian 60, then it shouldn't be sold as such.
Sweeping statements like that are one of the main problems on here. What you've said is WRONG - it IS compatible with a LOT of Series60 applcations, it's just a few of them that have problems. Generalisations are never a good idea, and certainly won't be upheld in a law suit.

If you're going to talk about the phone's failings (or perceived failings) then please try to be accurate in what you say!

Nutzu
02-03-2005, 01:53 PM
then congratulations, you have the perfect phone... for you!

if it works for you this well, then you must be very happy.

Try to understand that you are one of the few happy X users.

I bought the X also for smartmovie and the many applications that work on a SYMBIAN 60 smartphone that the X is.

if it isn't really compatible with the software for symbian 60, then it shouldn't be sold as such.good point here SPEEDY that's why i bought it too,EVEN IF U TRY TO PLAY A 3GP IN NORMAL PLAYER IT SHUTERS(i was my case that time cuz after i saw this i sold it right away)IT SHOULD BE SOLD LIKE A PHONE NOT EVEN LIKE THAT :icon13:,AND I AGREE WITH ALL WHO WANT TO FILE A LAW SUIT AGAINST SENDO

SPEEDMAN
02-03-2005, 03:28 PM
Sweeping statements like that are one of the main problems on here. What you've said is WRONG - it IS compatible with a LOT of Series60 applcations, it's just a few of them that have problems. Generalisations are never a good idea, and certainly won't be upheld in a law suit.

If you're going to talk about the phone's failings (or perceived failings) then please try to be accurate in what you say!
i bought this phone for:

movieplay full screen : stutterings in image and clicks in sound
routeplanner: wayfinder blocks me many times and cost me a lot of money
tomtom doesn't work
for the mp3 player: i can't receive calls when playing mp3and mp3 player hangs a lot, then i have
to reboot the phone, otherwise any song i load makes the
previous 'hanging' repeat

agile messenger: gprs breaks
bluejacking: none of the programs work properly...

if i would have known the X wasn't working with these programs, i would never have bought them. I have a slight hope for the new firmware : (

acid drop
02-03-2005, 07:33 PM
good point here SPEEDY that's why i bought it too,EVEN IF U TRY TO PLAY A 3GP IN NORMAL PLAYER IT SHUTERS(i was my case that time cuz after i saw this i sold it right away)IT SHOULD BE SOLD LIKE A PHONE NOT EVEN LIKE THAT :icon13:,AND I AGREE WITH ALL WHO WANT TO FILE A LAW SUIT AGAINST SENDO
3gp files don't stutter for me, are you sure it's not because the file is being read off a slow memory card?
And why the hell should the phone be held responsible for software that doesn't work on it? It's up to the developers of the software to make it work.

stuclark
02-03-2005, 08:01 PM
movieplay full screen : stutterings in image and clicks in sound
Funny how this isn't an issue for everyone...
tomtom doesn't work
You can't hold Sendo responsible for software which was only written for Series 60 version 2. Sendo CLEARLY state that the X uses Series 60 version 1.2 - if you bought Tomtom expecting it to work on this phone (or any other Series 60 1.2 device) then that's your fault, not Sendo's!
for the mp3 player: i can't receive calls when playing mp3and mp3 player hangs a lot, then i have to reboot the phone, otherwise any song i load makes the previous 'hanging' repeat
Again, not everyone have these issues. Each time you mention this, the problem seems to be getting bigger - more crashes, more rebooting.... *hmm*
agile messenger: gprs breaks
It works fine for me, on all the recently released versions of Agile Messenger - I use it every day!
bluejacking: none of the programs work properly...
Somehow, I don't think that some software which is designed for an almost illegal, and certainly not moral act, can be used to show how good a phone is. Having said that, Mobiluck works fine on my X!

if i would have known the X wasn't working with these programs, i would never have bought them. I have a slight hope for the new firmware : ( You DID (or at least should) have known about one of these - so you should remove it from your list of complaints!

SPEEDMAN
03-03-2005, 11:11 AM
no, i didn't because i was one of the first to have bought the X.

you can say: ok wait for it to be released and listen to experiences from other users, but then THEY have the problems and maybe they would be complaining here, wouldn't they?

so i am one of the first X users.

the things you say are right, but nevertheless, the complaints remain, don't they...

the wayfinder issue, the mp3 problem and the smartmovie problem (which IS a problem for everyone) remain.

I think you are really exaggerating when defending the X. Are you sure Sendo isn't on your payroll? Could you at least try to criticize a littlebit for once?

Am i dreaming that all of these things that don't work actually don't work? Do you really think i have some sort of psychological problem?
If you do, i will show these things to a shrink, and he can then make some sort of scientifically approved form for you? Would that help in any way?

Nutzu
03-03-2005, 01:07 PM
Funny how this isn't an issue for everyone...
You can't hold Sendo responsible for software which was only written for Series 60 version 2. Sendo CLEARLY state that the X uses Series 60 version 1.2 - if you bought Tomtom expecting it to work on this phone (or any other Series 60 1.2 device) then that's your fault, not Sendo's!
Where sendo states that???cuz on the sendo techspecs page doesn't show me that sendo it's using 1.2 version??? :icon13: "Symbian OS / Series 60 with Sendo enhancements" yeah i know what enhancements :D

Rafe
03-03-2005, 01:40 PM
Remember to keep this civil everyone!

Beasr in mind when any smartphones are sold they do not come with a guarantee that they work with 3rd party software. (Just as Microsoft or PC makers will not guarantee that 3rd party software will work). What is stated is that the phone is based on Series 60.

Personally I've not had anything not run that I wanted to run on the X and I personally liked the phone. You and I can't make generalisations about how many people are happy and unhappy. There are obviously some of each in this fourm, though all of people I have spoken to in person have been satisfied with the phone.

acid drop
03-03-2005, 06:00 PM
Why do you guys who want to sue sendo keep on coming back here? Surely you'd be better off actually trying to sue sendo if you seriously think you have a case (which you don't!)? What's the point of hanging around here?

SPEEDMAN
04-03-2005, 11:30 AM
Why do you guys who want to sue sendo keep on coming back here? Surely you'd be better off actually trying to sue sendo if you seriously think you have a case (which you don't!)? What's the point of hanging around here?
i'm sorry, but if you were to be right, then the same thing counts for you!

messus
04-03-2005, 01:44 PM
Sweeping statements like that are one of the main problems on here. What you've said is WRONG - it IS compatible with a LOT of Series60 applcations, it's just a few of them that have problems. Generalisations are never a good idea, and certainly won't be upheld in a law suit.

If you're going to talk about the phone's failings (or perceived failings) then please try to be accurate in what you say!

Mr.Clark Kent, it is not about the quantity, but the quality!!!!

None of the niice, good applications work on this "smart"-phone,
SmartMovie, Tomtom Mobile, QuickOffice Premier...

And, also saying that it is just a few that doesn't work, is JUST NOT TRUE!!!

And you know it!!!

dragon-tmd
10-03-2005, 04:28 PM
Mr.Clark Kent, it is not about the quantity, but the quality!!!!

None of the niice, good applications work on this "smart"-phone,
SmartMovie, Tomtom Mobile, QuickOffice Premier...

And, also saying that it is just a few that doesn't work, is JUST NOT TRUE!!!

And you know it!!!Guys, Guys, Stop it. The fact , that SOME 3rd party programs are not working on the Sendo X is NOT always Sendo's fault.

Quickoffice Premiere Version 2.0 has been working fine. They just decided to stop "supporting" Symbian 6.1 and included some changes, so that it only works with Symbian 7.0 anymore.

SmartMovie is NOT working fine, if you use a video with sound. I don't know why, because i don't have been in contact with lonelycatgames about that issue.

SkyForce and Explode Arena did not work on the X months ago, but we solved that problem. So it is possible to make the software compatible with the Sendo X. TomTom obviously needs more RAM, it is their fault!

Again, I did not face the MP3 Bug and yes I had plenty problems with 3rd party programs, but most of them have been solved with newer version and some testing and twitching by myself.

The X is far from being a bug free mobile, but the software is running stable at the moment. You can't blame Sendo for 3rd party errors.

@Speedman:
I remember you from an dutch forum, are you a dutch user? :D

I myself using the phone from 06/04 till today. I play MP3 every day using a 1 GB SD, never faced the MP3 bug with 1.98 firmware.

I have been in close contact with Marijke and Sander at Sendo and even wants to test the X² as I tested the X.

I think, that Sendo needs a chance on this mobile market. Nokia is doing even more mistakes, but nobody blamed them.

And believe me, I test EVERY new Nokia mobile. The last one has been the 7710 and tomorrow I'll get the 3230. So i know what I'm talking about.

Some words to the few Sendo people here: Keep up the good work, and let the X² rock the house :D

SPEEDMAN
11-03-2005, 03:23 PM
obviously you have good contacts in the firm, which can influence your views upon sendo.
Also i had good contacts and even phonecalls with plinkykev, but i always kept my objectivity.

You can say the things you say, and some of them are correct, but if i'd have known that the 3rd party software i wanted didn't work on the X, i never bought it !

and yes i'm speedman from gathering.

trimakassi
13-03-2005, 12:16 AM
As mentioned earlier in this thread, i think you can achieve much more by contacting Sendo and tell about your problems. The problems i've encountered with my X were so bad i had to send it back. (It wouldn't make a phonecall, i couldn't acces the menu, the sound quality was terrible and so on, apart from the 3rd party software problems...) Now let's wait and see...

blahblahbber
15-03-2005, 08:03 AM
As mentioned earlier in this thread, i think you can achieve much more by contacting Sendo and tell about your problems. The problems i've encountered with my X were so bad i had to send it back. (It wouldn't make a phonecall, i couldn't acces the menu, the sound quality was terrible and so on, apart from the 3rd party software problems...) Now let's wait and see...



Even cow dung has better uses compared to the Sendo Xed.


(the X in Sendo means dead, as in useless)




.

stuclark
15-03-2005, 09:59 AM
Even cow dung has better uses compared to the Sendo Xed.

(the X in Sendo means dead, as in useless)
.
blahblahbber - you're lucky I'm not an admin on these forums, as I would have banned you long ago for your continual bad comments.

It's fair enough if you don't like the phone, but do us all a favour...if it's that bad, stop using it and stop posting here!

Alternatively, why not try to be constructive and helpful for once - that's the way to get things improved!

dolphin74
15-03-2005, 10:07 AM
I concur with stuclark, so much so that i have fedback on blahblahbber to the forums adminstrator recommending he/she is banned from the forum.
A majority of us use the symbian forums to be helpful and constructive to other users, not use it as a soapbox for someone who has nothing more to add to their original comment that they do not like the phone.
Fair enough say it once or twice, but to continually comment on it without any additional info is sad!

blahblahbber
15-03-2005, 09:45 PM
I concur with stuclark, so much so that i have fedback on blahblahbber to the forums adminstrator recommending he/she is banned from the forum.
A majority of us use the symbian forums to be helpful and constructive to other users, not use it as a soapbox for someone who has nothing more to add to their original comment that they do not like the phone.
Fair enough say it once or twice, but to continually comment on it without any additional info is sad!



Here is something constructive. Sendo has great ideas. What is truly sad is that they are plagued. Again, how important is reliablilty? Seriously, it is VERY important.



.

SPEEDMAN
16-03-2005, 06:29 AM
i disagree with stuclarck and others who want to ban blahblah

stuclarck is the opposite of blahblah, he is always positive and loses his objectivity in this way.

the only advantage he has is that the people rather see positive things than negative.

but in terms of objectivity, both of them lose.

sure there are good things about the X, but also very bad things that need to be solved, and probably never will be.
For that reason we could ban both, but we won't, let's keep the discussion going and learn how to take some criticism. You take this very personal stu, too much imho !

Rafe
16-03-2005, 10:27 AM
Right I'm on the verge of locking this thread as its it seems there isn't going to be anything more constructive posted.

If you have a specific problem please do create a thread to discuss it, but generic posts saying a phone is crap don't help the community. If you think so tell us why... If you think its good tell us your favourite feaures etc etc.

trimakassi
16-03-2005, 06:29 PM
I agree, let's not make this too personal. I must say that i've had (and still have) good contact with Sendo. I went to all the three meetings they organised back here in The Netherlands and and it really worked for me. And seriously now, you can't say that from Nokia... ;) (And no, i do not work for them)
The only bad thing was that after the last software update all sorts of problems arose. (you could basically switch the bl) :o :o dy handset on and off and that's it...)
Oh and speedman, talking about extreme point of views ;) , i remember from tweakers that, ("je het maximale uit deze foon wilde halen!!!") ;) What kind of problems developped with your X?

SPEEDMAN
17-03-2005, 11:19 AM
true trimi, i wanted, and i believed that updates would fix it, but it seems not the case.
After i discovered the mp3 problem, i was furious. I've had it.